At a Glance
- Tasks: Manage and configure Salesforce Energy & Utilities Cloud for optimal performance.
- Company: Join SEFE Energy, a leader in tech transformation and innovation.
- Benefits: Enjoy a competitive salary, bonus potential, and generous holiday allowance.
- Other info: Collaborative environment with excellent career growth and flexible benefits.
- Why this job: Be part of a dynamic team driving impactful technology changes.
- Qualifications: Experience with Salesforce configuration and data management is essential.
The predicted salary is between 50000 - 60000 £ per year.
We are seeking an experienced Salesforce Energy & Utilities Cloud Administrator to join the Dev, QA and App Support team, supporting the configuration and ongoing operation of SEFE Energy's Salesforce Energy & Utilities Cloud platform. SEFE Energy is undergoing a significant technology transformation, with Salesforce as the CRM for the sales journey, commissions, and industry data management - integrated with Dynamics 365, MuleSoft middleware, and a modern data platform.
This role is responsible for platform configuration, security and access management, reporting, data governance, and release coordination - working alongside the Salesforce development team to ensure the platform is well-configured, secure, and operationally excellent.
What Will You Do
- OmniStudio Administration
- Support the configuration and administration of Salesforce OmniStudio components.
- Manage OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
- Collaborate with development teams on configuration vs. custom development decisions.
- Platform Configuration
- Own the configuration and ongoing management of Salesforce platform capabilities to support core business processes.
- Configure and maintain objects, fields, record types, page layouts, and automation (flows, approval processes).
- Support key functional areas including sales pipeline, renewals, broker/TPI lifecycle, contract lifecycle, and credit/risk workflows.
- Ensure scalable, efficient, and maintainable configuration aligned to business needs.
- Security & Access Management
- Manage and maintain the Salesforce security model to ensure appropriate and compliant access.
- Administer role hierarchy, profiles, permission sets, sharing rules, and field-level security.
- Provision and manage user access for sales and operational teams.
- Respond to access requests in line with governance policies.
- Conduct regular access reviews to ensure security standards are upheld.
- Data Governance & Quality
- Ensure high standards of data quality, integrity, and governance across the Salesforce platform.
- Maintain validation rules and data standards.
- Monitor and manage duplicate records and data quality issues.
- Support data loads and integrations.
- Work with development teams to resolve data-related challenges.
- Release & Change Coordination
- Coordinate and support Salesforce releases, ensuring smooth and controlled deployment of changes.
- Prepare, validate, and deploy configuration changes (including change sets).
- Coordinate release schedules and support regression testing.
- Manage sandbox environments for testing and validation.
- Operational Readiness & Knowledge Transfer
- Support the transition of solutions into business-as-usual operations.
- Collaborate with project and delivery teams to understand new configurations.
- Review and document configuration decisions.
- Ensure solutions are maintainable and well understood.
- Contribute to operational readiness assessments.
- Documentation & Knowledge Management
- Maintain comprehensive and up-to-date Salesforce documentation.
- Produce configuration guides, security documentation, and data dictionaries.
- Develop runbooks and operational procedures.
- Ensure documentation is accessible, accurate, and regularly updated.
What Will You Bring
- Strong Salesforce platform expertise covering configuration (objects, fields, automation), security model (roles, profiles, permissions), and data management (validation, data quality, duplicate management, data loading).
- Experience with Salesforce Energy & Utilities Cloud and OmniStudio tools (OmniScripts, FlexCards, DataRaptors, Integration Procedures).
- Proven ability to build reports and dashboards, and manage deployments using change sets, sandbox environments, and metadata processes.
- Experience supporting live Salesforce environments, including production support, user support, and delivering training.
- Proactive and collaborative approach, with a focus on documentation, knowledge transfer, and ensuring operational readiness and supportability of solutions.
Our Benefits
- Bonus earning potential.
- Non-contributory pension with 10% employer contribution.
- 25 days holiday plus bank holidays and volunteering days.
- Buy / sell holidays.
- Life, medical and dental insurance (family cover).
- Range of optional flexible benefits.
Salesforce Administrator in Manchester employer: SEFE Energy UK
SEFE Energy is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the Salesforce Energy & Utilities Cloud team. With a strong focus on employee growth, we provide comprehensive benefits including a generous pension scheme, ample holiday allowance, and flexible working options, all while supporting a culture of continuous learning and operational excellence. Join us in our technology transformation journey and be part of a team that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at SEFE Energy on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your Salesforce projects, especially any work with Energy & Utilities Cloud. This will help us see your hands-on experience and how you can add value.
✨Tip Number 3
Ace the interview prep! Research common Salesforce Administrator interview questions and practice your answers. We want to hear about your problem-solving skills and how you handle data governance challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Salesforce Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Administrator role. Highlight your experience with Salesforce Energy & Utilities Cloud and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Your Skills:In your application, don't just list your skills—show us how you've used them! Talk about specific instances where you've managed platform configurations or improved data governance. This helps us see your practical experience in action.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to address all the key responsibilities mentioned in the job description. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at SEFE Energy UK
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce platform knowledge, especially around configuration, security models, and data management. Be ready to discuss your experience with OmniStudio tools like OmniScripts and FlexCards, as well as how you've handled data quality and governance in past roles.
✨Showcase Your Collaboration Skills
This role involves working closely with development teams, so be prepared to share examples of how you've collaborated in the past. Highlight any experiences where you made decisions between configuration and custom development, and how you ensured everyone was on the same page.
✨Demonstrate Your Problem-Solving Abilities
Be ready to talk about specific challenges you've faced in managing Salesforce environments, particularly around data-related issues or security access management. Discuss how you approached these problems and what solutions you implemented to ensure operational excellence.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to walk through your thought process in real-world scenarios, such as coordinating a Salesforce release or managing user access requests. Practise articulating your approach clearly, focusing on how you maintain documentation and ensure smooth transitions into business-as-usual operations.
