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- Tasks: Support cash collection and reduce debt in a dynamic Credit & Collections team.
- Company: Join SEFE, a leading international energy company focused on sustainability.
- Benefits: Enjoy a competitive salary, bonus potential, and generous holiday allowance.
- Why this job: Kickstart your career in a fast-paced environment with growth opportunities.
- Qualifications: Eager learners with strong communication skills and problem-solving abilities are welcome.
- Other info: Be part of a supportive team making a real impact in the energy sector.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a proactive, ambitious individual to join our award-winning Credit & Collections team in Manchester. You will play a key role in supporting cash collection, reducing debt, and keeping our credit processes running smoothly. Whether your focus becomes Credit Control, Third-Party Collections, Disconnections, Litigation, or Insolvency, you will be fully trained, supported, and encouraged to grow your skills and build a long-term career in a fast-paced, innovative environment.
What Will You Do
- You will play a key role in supporting our credit control function and driving effective debt recovery. Depending on business needs, your focus may sit within one of the following areas:
- Credit Control
- Engage with customers by phone and email to secure timely payments.
- Resolve queries professionally and efficiently.
- Monitor overdue accounts and elevate when required.
- Follow all collection processes accurately.
- Third-Party Collections
- Work with external partners and agencies to maximise recovery.
- Resolve escalations and manage ledger reviews.
- Prepare accurate data for bad-debt write-offs.
- Disconnections
- Manage site visit outcomes and tracing activity.
- Handle vendor-driven queries and resolve technical blockers.
- Coordinate with internal teams and external specialists.
- Complete closure files and ensure SLA compliance.
- Litigation
- Communicate with customers regarding outstanding balances.
- Validate claims using internal and external data.
- Submit claims, request judgments, and initiate enforcement action.
- Prepare case files and liaise with legal teams.
- Insolvency
- Identify customers entering insolvency and submit proof-of-debt forms.
- Manage accounts trading in administration and process tenancy changes.
- Raise strike-off objections and submit insurance or bad-debt claims.
What Will You Bring
We are not focused on years of experience; we are looking for someone eager to learn, motivated to succeed, and excited to grow their career in a supportive, high-performing team. You will thrive here if you bring strong communication skills, attention to detail, and the confidence to analyse information and solve problems. We value people who take ownership, learn quickly, and enjoy working both independently and with others. A positive, results-driven attitude is essential, along with the energy to work in a fast-paced environment and a genuine commitment to delivering great customer experiences.
About Us
SEFE is an international energy company anchored in Europe, delivering energy solutions that ensure reliable and affordable supply. Our activities span the entire energy value chain – from origination and trading to sales, transport and storage. With decades of trading expertise and a growing LNG portfolio, SEFE is one of Europe's leading suppliers to industrial customers, providing more than 200 TWh of gas and power each year. We supply over 50,000 clients, from small businesses to municipalities and multinational organisations. By investing in clean energies, we support our customers on their decarbonisation journey and contribute to the energy transition. SEFE employs over 2,000 people worldwide and is owned by the Federal Government of Germany. Securing energy – now and for the future.
Our Benefits
- Bonus earning potential
- Non-contributory pension with 10% employer contribution
- 25 days holiday plus bank holidays and volunteering days
- Buy/sell holidays
- Life assurance
- Medical and dental insurance (family cover)
- Range of optional flexible benefits
We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning. Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow.
Credit Controller (m/f/d) in Manchester employer: SEFE Energy UK
Contact Detail:
SEFE Energy UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (m/f/d) in Manchester
✨Tip Number 1
Get to know the company inside out! Research SEFE's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers and resolving queries, being clear and confident in your speech is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our award-winning team.
We think you need these skills to ace Credit Controller (m/f/d) in Manchester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our Credit & Collections team and eager to contribute to our success.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. Focus on how your background aligns with the responsibilities of the Credit Controller role, especially in areas like debt recovery and customer communication.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and potential.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you can easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at SEFE Energy UK
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your understanding of cash flow, debt recovery metrics, and any relevant financial regulations. Being able to discuss these confidently will show your potential employer that you're serious about the role.
✨Practice Your Communication Skills
Since you'll be engaging with customers via phone and email, practice articulating your thoughts clearly and professionally. Role-play common scenarios you might encounter, like resolving payment queries or discussing overdue accounts, to demonstrate your communication prowess during the interview.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles or situations. Whether it's resolving a complex query or managing a difficult customer interaction, showcasing your analytical skills and ability to think on your feet will impress the interviewers.
✨Demonstrate Your Team Spirit
This role requires collaboration with various teams and external partners. Be ready to share experiences where you've worked effectively in a team setting. Highlighting your ability to take ownership while also being a supportive team player will resonate well with the company's values.