At a Glance
- Tasks: Inspire and support individuals to overcome employment barriers and achieve job success.
- Company: Join a community-focused, employee-owned organisation making a real difference.
- Benefits: Competitive salary, generous leave, healthcare plan, and career progression opportunities.
- Other info: Office-based role in Swindon with a supportive team environment.
- Why this job: Empower lives and improve communities while developing your skills in a rewarding role.
- Qualifications: Customer service skills, target-driven mindset, and a passion for helping others.
The predicted salary is between 26500 - 29545 £ per year.
Are you looking for a rewarding role where you can use your skills to inspire, support and empower others to build a positive future? Do you want to make a real difference to people’s lives? If so, this could be the role for you. We're currently recruiting an Employment Adviser to join our supportive and driven team on a 10‑month maternity cover. In this role, you will provide advice, guidance and encouragement to help participants overcome barriers to employment and achieve realistic, sustainable job outcomes.
You'll manage a caseload of participants, acting as their coach, mentor and trusted point of contact throughout their journey to employment. You’ll build strong, positive relationships, motivating, challenging and supporting customers to progress into lasting work.
Our ideal candidate will have excellent customer service skills, be target‑driven and naturally motivational. The successful candidate will demonstrate initiative, resilience and problem‑solving skills, with the ability to work under pressure and with minimal day‑to‑day supervision. While we value relevant skills and experience, we don’t expect anyone to tick every box; what matters most is a commitment to delivering first class customer service and a genuine desire to empower lives and improve communities.
This is a rewarding opportunity to use your experience to influence positive change, while also allowing us to benefit from your unique skills and perspective. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Pay Review
- Refer a Friend Scheme
- Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: This is an office-based role, working in Swindon
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 12 May 2026
Key Responsibilities
- Meet or exceed personal KPIs and performance targets.
- Manage a caseload, supporting customers to overcome barriers to employment.
- Deliver a positive, engaging onboarding and ongoing customer experience.
- Complete assessments to understand customer needs, goals and circumstances.
- Provide job search, interview, digital and self‑employment support as required.
- Understand the local labour market to source and match suitable job opportunities.
- Engage and market customers to employers; build strong stakeholder relationships.
- Maintain accurate, compliant records and evidence, including job start verification.
- Follow best practice, data protection requirements, and commit to continuous improvement and professional development.
- Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
- Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
- To undertake any other duties, as required, appropriate to the post.
Skills and Experience
- Essential
- Basic knowledge of self‑employment.
- Confident IT skills, including Microsoft Office.
- Experience working in a target‑driven environment.
- Proven ability to deliver services to contractual and quality standards.
- Desirable
- Knowledge of the employability and recruitment sectors.
- Experience providing information, advice and guidance to individuals.
- Full driving licence.
Employment Adviser - Maternity Leave in Swindon employer: Seetec
Seetec Group is an exceptional employer that prioritises the empowerment and support of its employees, fostering a strong sense of community and collaboration. With a competitive salary, generous benefits including 25 days annual leave, and opportunities for career progression, working in Swindon as an Employment Adviser allows you to make a meaningful impact on people's lives while enjoying a supportive work culture. Join us to be part of a dedicated team that values your unique skills and commitment to improving communities.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Adviser - Maternity Leave in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Employment Adviser role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and coaching. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for empowering others during interviews. Share specific examples of how you've motivated individuals in the past, as this aligns perfectly with the role's focus on support and guidance.
✨Tip Number 4
Don't forget to apply through our website! It’s the easiest way to get your application noticed and ensures you’re considered for this rewarding opportunity to make a difference.
We think you need these skills to ace Employment Adviser - Maternity Leave in Swindon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see how you can inspire and empower participants to achieve their goals, so share any relevant experiences that highlight your commitment to making a difference.
Tailor Your CV:Make sure your CV is tailored to the role of Employment Adviser. Highlight your customer service skills and any experience in a target-driven environment. We love seeing how your unique skills can contribute to our supportive team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this rewarding opportunity. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at Seetec
✨Know Your Stuff
Before the interview, make sure you understand the role of an Employment Adviser inside out. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Customer Service Skills
Since this role is all about supporting and empowering others, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you motivated someone or helped them overcome challenges—this will demonstrate your ability to connect with participants.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving and coaching abilities. Practice responding to questions like, 'How would you handle a participant who is struggling to find a job?' This will help you articulate your thought process and showcase your resilience under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture or the challenges faced by participants. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Plus, it leaves a positive impression on the interviewers!
