Employment Specialist (Bury St Edmunds) in Suffolk

We are currently recruiting an Employment Specialist to join our dedicated Connect to Work team. This role sits at the heart of our delivery model and forms part of a specialist programme focused on supporting individuals with disabilities and/or health conditions into sustainable paid employment.

As an Employment Specialist, you will play a key role in helping participants achieve their employment goals. Working closely with individuals who have health-related support needs, you will identify suitable job opportunities and provide tailored guidance to enable them to secure long-term, meaningful work.

Using a person-centred approach, you will deliver bespoke advice and support while building strong and effective relationships with referral partners and local employers. Your ability to understand individual needs, engage stakeholders, and collaborate across networks will be vital to achieving positive employment outcomes.

To succeed in this role, you’ll bring proven experience supporting individuals with multiple and complex needs, particularly those with learning disabilities. You’ll also be confident working in target-driven environments, consistently delivering high-quality services that meet both contractual and quality standards.

We are committed to creating a diverse and inclusive workplace and strongly encourage applications from underrepresented groups.

In return for your dedication, knowledge, and commitment, we offer a competitive salary of £30,000 - £32,000 p.a. (dependant on experience) with these great benefits:

• 2 Volunteer Days
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Location: This is a remote delivery role but you will be covering Bury St Edmunds.

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm.

Closing Date: 11 May 2026.

Key Responsibilities:

• Progressively manage a caseload of referred customers with a learning disability using a variety of appropriate strategies.
• Learning disability awareness and self-development/knowledge to provide specialist support to customer group.
• Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
• Use social prescribing to develop and improve customer circumstances (e.g. healthy eating classes, smoking cessation and social groups).
• Work with multiple agencies to develop holistic approaches to support customers.
• Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments.
• Co-produce effective in-work support plans with participants and employers.
• Be mindful of Health & Safety within the customer’s workplace and actively promote and report (if appropriate) to ensure a safe working environment for all customers.
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
• Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.

Skills and Experience:

Essential:

• Proven experience supporting individuals with multiple and complex needs, particularly those with learning disabilities.
• Fully IT-literate, with confidence using Microsoft Office 365 and modern digital tools such as Microsoft Teams and Skype for Business.
• Experience of working effectively in a target-driven environment.
• A consistent record of delivering services in line with contractual requirements and quality standards.

Desirable:

• Understanding of quality, safeguarding, and compliance standards within employability programmes.
• Awareness of both the employability and recruitment sectors.
• Experience providing information, advice, and guidance (IAG) to individuals.
• A full, valid driving licence.

PLUSS, part of the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles.

Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us.” Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.