At a Glance
- Tasks: Support and guide individuals to overcome employment barriers and achieve their job goals.
- Company: Join a community-focused, employee-owned organisation making a real difference.
- Benefits: Competitive salary, generous leave, healthcare plan, and career progression opportunities.
- Other info: Dynamic office environment with a strong sense of community and support.
- Why this job: Make a positive impact on people's lives while developing your skills in a rewarding role.
- Qualifications: Excellent customer service skills and a passion for helping others succeed.
Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future?
Are you looking for an opportunity to make a difference to people’s lives?
If so, then this might be the position for you.
We’re currently recruiting for an Employment Adviser to join our amazing team.
You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.
You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser.
You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision.
However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.
This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Pay Review
- Refer a Friend Scheme
- Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
There’s also the opportunity to progress your career within the Seetec Group.
Interested? There’s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners.
People are at the front, centre and heart of every service we provide and each decision we make.
Location: This is an office-based role, working in Poole Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 14 August 2026
Key Responsibilities
- Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
- Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
- Deliver a positive experience to new customers, ensuring they engage with you and the programme.
- Achieve the Customer Service Standards required on the programme
- Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals.
- Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment.
- Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
- Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
- Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies.
- Ensure all relevant evidence requirements are met to verify job starts.
- Fully understand the local labour market, to source suitable job opportunities.
- Undertake direct marketing to employers using digital media e. g., email, Linked In, Facebook, Twitter etc.
- Market specific customers to employers.
- Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments.
- Develop relationships with key stakeholders to maximise job opportunities, i. e., federation of small businesses, chamber of commerce, JCP partnership managers
- Maintain hard copy and system-held customer records to the required compliance and quality standards.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
Knowledge to be applied where appropriate during caseload management.
- Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
- Acts as an employee owner always considering the best interests of the company, shareholders and
Restart - Employment Adviser in St Austell employer: Seetec
Seetec is an exceptional employer dedicated to empowering individuals across Norfolk and Suffolk to achieve their entrepreneurial dreams. With a strong focus on employee well-being, we offer a competitive salary, generous leave policies, and comprehensive health benefits, all within a supportive and inclusive work culture that values community and personal growth. Join us in making a meaningful impact while enjoying opportunities for career advancement and professional development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Restart - Employment Adviser in St Austell
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Seetec.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Seetec!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Seetec, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Seetec or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Restart - Employment Adviser in St Austell
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Seetec:Before hitting send, make sure to tailor your application specifically to Seetec! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Seetec
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
