At a Glance
- Tasks: Ensure high service quality and compliance across Connect to Work contracts.
- Company: Join a community-focused, employee-owned organisation making a difference.
- Benefits: Competitive salary, generous leave, healthcare plan, and discounts.
- Other info: Remote work with excellent career growth opportunities.
- Why this job: Be a key player in maintaining standards and making an impact.
- Qualifications: Experience in quality assurance and strong attention to detail required.
We’re looking for a Quality Lead for a 12 months FTC / Secondment to help maintain high standards across our Connect to Work contracts.
This is a key role in safeguarding service quality and ensuring compliance with the Supported Employment Quality Framework (SEQF) and contractual requirements.
As the Quality Lead you will be working closely with the Fidelity Assurance Manager, you’ll carry out routine quality checks, support operational teams to evidence best practice, and ensure audit readiness across multiple contracts.
If you have a keen eye for detail, strong compliance experience, and enjoy working collaboratively to uphold standards, we’d love to hear from you.
You’ll be responsible for completing routine quality assurance activities, including participant file checks, employer engagement reviews, and compliance audits.
This involves ensuring all documentation meets SEQF and contractual standards, recording findings accurately, and escalating risks where necessary.
You’ll support operational teams in understanding and implementing quality requirements, track and follow up on actions arising from quality checks, and prepare for audits by maintaining complete and well-evidenced files.
Additionally, you’ll promote consistent compliance practices across teams to uphold the highest standards of service delivery.
We’re looking for someone with proven experience in quality assurance, contract compliance, or a similar role, combined with strong attention to detail and analytical skills.
You’ll have excellent communication abilities, capable of explaining complex requirements clearly and concisely, and experience interpreting compliance standards and producing high-quality reports.
In return for your dedication, knowledge, and commitment, we offer a competitive salary of £35,000 p. a. with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Salary Review
- Refer a Friend Scheme
- Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested?
There’s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee owners.
People are at the front, centre and heart of every service we provide and each decision we make.
- Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
- Contract duration: 12 months
Key Responsibilities
Under the direction of the Fidelity Assurance Manager, the Quality Lead will:
* Complete routine quality assurance activity, including
- Ensure documentation and evidence meets agreed SEQF and contractual standards.
- Record findings clearly, accurately, and consistently using agreed templates and trackers.
- Identify gaps, inconsistencies, or risks in case files and escalate them appropriately.
- Support operational teams to understand quality expectations and implement required actions.
- Track completion of actions arising from quality checks and follow up where needed.
- Support preparation for audits by ensuring files are complete, up to date, and well evidenced.
- Maintain version control and correct use of approved templates and documents.
- Contribute to quality monitoring data, highlighting emerging issues to the Fidelity Assurance Manager.
Skills & Experience
- Compliance expertise: Experience in compliance management, regulatory compliance, or related fields.
- Excellent communication and interpersonal skills: Ability to effectively communicate compliance requirements to staff and stakeholders.
- Attention to detail and analytical skills: Ability to analyse compliance data and identify areas for improvement.
- Ability to resolve compliance-related issues.
- Experience of working in a contract compliance background within an operational environment conducting contract compliance reviews and writing risk-based reports
- Excellent written and verbal communication skills.
- Able to articulate requirements clearly and concisely.
- Able to effectively communicate with and present to internal and external stakeholders at all levels, including report writing
StudySmarter Expert Advice🤫
We think this is how you could land Quality Lead
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Seetec when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Seetec!
We think you need these skills to ace Quality Lead
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Quality Lead, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Seetec. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Seetec
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Seetec.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Seetec in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Seetec.
