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- Tasks: Ensure high standards and compliance across Connect to Work contracts through quality checks.
- Company: Join a community-focused, employee-owned organisation making a real difference.
- Benefits: Enjoy a competitive salary, generous leave, and healthcare benefits.
- Why this job: Be a key player in maintaining service quality and compliance while working flexibly.
- Qualifications: Experience in compliance management and excellent communication skills required.
- Other info: Remote work with opportunities for professional development and career growth.
The predicted salary is between 28000 - 42000 £ per year.
We’re looking for a Quality & Compliance Lead to help maintain high standards across our Connect to Work contracts. This is a key role in safeguarding service quality and ensuring compliance with the Supported Employment Quality Framework (SEQF) and contractual requirements. Working closely with the Fidelity Assurance Manager, you’ll carry out routine quality checks, support operational teams to evidence best practice, and ensure audit readiness across multiple contracts. If you have a keen eye for detail, strong compliance experience, and enjoy working collaboratively to uphold standards, we’d love to hear from you.
Key Responsibilities
- Under the direction of the Fidelity Assurance Manager, complete routine quality assurance activity, including:
- Monthly participant file checks
- Employer engagement quality checks
- Action plan and review compliance checks
Skills and Experience
Essential
- Compliance expertise: experience in compliance management, regulatory compliance or related fields.
- Excellent communication and interpersonal skills: effectively communicate compliance requirements to staff and stakeholders.
- Attention to detail and analytical skills: analyse compliance data and identify areas for improvement.
- Ability to resolve compliance-related issues.
- Experience working in a contract compliance background within an operational environment, conducting contract compliance reviews and writing risk-based reports.
- Able to effectively communicate with and present to internal and external stakeholders at all levels, including report writing.
- Experience interpreting complex requirements into simple user instructions and processes.
- Able to present and interpret data and information to identify and recommend areas for improvement.
- Proven record of leading change; working on own initiative to achieve objectives and managing others to achieve agreed deadlines.
- Skilled at using Microsoft products (Excel, Word, PowerPoint) and generally proficient with IT tools.
- Comfortable working remotely and managing own workload.
Desirable
- Experience working within employability, supported employment, or public services.
- Strong understanding of the SEQF framework: thorough knowledge of the SEQF principles, values, and standards.
- Experience working across multiple contracts or delivery areas.
Benefits
- £35,000 pro rata p.a. salary
- 25 days annual leave + Bank Holidays + Birthday Day off (with opportunity to buy additional days)
- 2 Volunteer Days
- Pension: 5% Employee, 5% Employer
- Healthcare Cash Plan, incl. 3 × salary life assurance
- Annual Salary Review
- Refer a Friend Scheme
- Free access to BenefitHub – an online portal with various retail discounts, cycle to work scheme and additional voluntary benefits
Location: Remote with some expected travel to London. Hours: 30 hours a week. Closing Date: 21 January 2026.
Quality and Compliance Lead employer: Seetec
Contact Detail:
Seetec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Quality & Compliance Lead role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your compliance knowledge and the SEQF framework. Be ready to discuss how your experience aligns with the job requirements and share examples of how you've upheld quality standards in previous roles.
✨Tip Number 3
Showcase your attention to detail during the interview process. Bring along a portfolio of your work that highlights your compliance achievements and any audits you've successfully navigated. This will demonstrate your capability and commitment to quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining our team and contributing to maintaining high standards across our contracts.
We think you need these skills to ace Quality and Compliance Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your compliance expertise and any relevant achievements that showcase your attention to detail and analytical skills.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Quality & Compliance Lead role. Share specific examples of how you've upheld standards and resolved compliance-related issues in previous roles.
Showcase Your Communication Skills: Since this role involves working closely with various teams, emphasise your excellent communication and interpersonal skills. Mention any experiences where you effectively communicated compliance requirements to staff or stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at Seetec
✨Know Your Compliance Stuff
Make sure you brush up on your compliance knowledge, especially around the Supported Employment Quality Framework (SEQF). Be ready to discuss how your past experiences align with the key responsibilities of the role, like conducting quality checks and ensuring audit readiness.
✨Show Off Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples that showcase your analytical skills. Think about times when you identified gaps or inconsistencies in documentation and how you resolved those issues. This will demonstrate your ability to uphold high standards.
✨Communicate Like a Pro
Strong communication skills are essential for this position. Practice explaining complex compliance requirements in simple terms. You might be asked to present to stakeholders, so being clear and concise will help you stand out during the interview.
✨Be Ready to Collaborate
This role involves working closely with various teams, so be prepared to discuss your collaborative experiences. Share examples of how you've worked with others to implement quality expectations and track compliance actions. Highlighting your teamwork skills will show you're a great fit for the company culture.
