Prison Custody & Reentry Support Specialist

Join Our CFO Evolution Team: Custody Support Worker Opportunity. We're looking for a compassionate and motivated Custody Support Worker to join our CFO Evolution team and make a real difference in the lives of individuals in custody. In this role, you will support a caseload of participants within a prison environment, starting from initial engagement and assessment and continuing throughout their sentence.

Your responsibilities include providing motivational guidance, tailored support, and preparing participants for successful reintegration into the community. Support is delivered through a mix of one-to-one sessions and group interventions, with a strong focus on pre‑release planning to ensure a smooth transition back into society.

We ideally look for experience in one or more of the following areas:

• probation services
• social care for vulnerable adults or young people
• prison or custody settings focused on rehabilitation or reintegration
• substance misuse or mental health services involving motivational support or mentoring
• community outreach and housing support

Recent graduates eager to gain experience in the criminal justice sector are also encouraged to apply.

In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 – £29,000 per annum (dependent on experience) with the following benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee, 5% Employer
• Healthcare Cash Plan, including 3 × salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with retail discounts, cycle‑to‑work scheme, and other voluntary benefits

Key Responsibilities

• Meet individual performance targets and contribute to team performance targets in line with contractual requirements.
• Collaborate closely with volunteer peer mentors and/or mentors to manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Contribute individually and as a team member to a learning environment that enables colleagues to develop their skills, share best practice, and engage in activities.
• Ensure effective case management and risk coordination with a particular focus on safeguarding adults and children, including timely notification of changes in individual risk to the Probation Service and adherence to systems, policies and procedures.
• Ensure all contractual targets are met.

Skills and Experience

• IAG Level 3 – desirable.
• Experience managing a caseload of participants – desirable.
• Knowledge of electronic data input and retrieval, maintaining computer‑based information systems accurately and promptly in a target‑driven environment.
• Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
• Ability to motivate and sustain engagement of individuals.

Location: HMP Erlestoke

Hours: 37 hours per week

Contract: Permanent

Closing Date: 03 June 2026

Seetec is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to uphold this commitment in line with the Prevent Duty and the promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way.