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- Tasks: Coordinate and support peer mentors and volunteers, ensuring effective training and guidance.
- Company: Join Seetec, a leading employee-owned organisation focused on empowering communities and individuals.
- Benefits: Enjoy 25 days annual leave, volunteer days, healthcare cash plan, and retail discounts.
- Why this job: Make a real impact by helping vulnerable adults and improving community lives.
- Qualifications: NVQ Level 3 in Business Administration or equivalent; knowledge of the Criminal Justice system required.
- Other info: Full-time role in Plymouth with a competitive salary and opportunities for personal growth.
The predicted salary is between 24242 - 28200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job Role
We\’re recruiting a Peer and Volunteer Mentor Co-ordinator to support the strategic development, co-ordination, guidance, training, and delivery of the Seetec Peer Mentoring and Volunteer programme.
You will work with a range of participants including individuals that are known to the Criminal Justice System. You will actively provide a comprehensive and effective service to manage the administrative systems and processes and undertake specific projects.
Our ideal candidate would have experience of working with vulnerable adults and understand the voluntary sector. However, we aren\’t always looking for someone who ticks every single box, we\’re looking for people who can make us better with their unique experiences.
We need your skills and experience to deliver a first-class customer service, driven by our overarching aim to empower lives and improve communities.
In return for your dedication, knowledge, and commitment, we\’re offering a competitive salary range £24,242 To £ 28,200 (dependent on experience) with these great benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested? There\’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Communities and Education Division is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-owned.
What our people say.
Location: Plymouth
Contract: Permanent
Hours: Full time 37 Hours per week
Closing Date: 21 July 2025
Key Responsibilities
• Provide guidance and facilitate specific training to volunteers and peer mentors to meet the needs and required standard.
• Support development opportunities for volunteer and peer mentors ensuring they have the skills and knowledge to fulfill their role.
• Provide supervision; challenge and contribute to risk management ensuring volunteers and peer mentors are fully aware of, and understand, the risks inherent in working with the complex needs of others. Ability to manage conflict situations both in groups and individual situations.
• Ensure that all relevant documentation for peer mentors and volunteers are prepared in advance and that information is accurate and up to date.
Skills and Experience
• NVQ Level 3 in Business Administration or equivalent.
• Theoretical and practical knowledge of the Criminal Justice system
• Good knowledge of IT, Microsoft Office, Word, Excel and databases to provide management information and case tracking.
• Ability to process large amounts of information accurately and to deadlines.
Additional Information
Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
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Peer and Volunteer Mentor Co-ordinator - (Plymouth) employer: Seetec
Contact Detail:
Seetec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Peer and Volunteer Mentor Co-ordinator - (Plymouth)
✨Tip Number 1
Familiarise yourself with the Criminal Justice System and its complexities. Understanding the challenges faced by individuals within this system will help you connect better with potential candidates and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the voluntary sector. Attend local events or workshops related to mentoring and support services, as this can provide valuable insights and connections that may enhance your application.
✨Tip Number 3
Showcase your experience working with vulnerable adults through real-life examples. Be prepared to discuss specific situations where you've made a positive impact, as this will highlight your suitability for the role.
✨Tip Number 4
Research Seetec's values and mission. Aligning your personal values with those of the organisation can set you apart from other candidates and demonstrate your genuine interest in contributing to their community-focused goals.
We think you need these skills to ace Peer and Volunteer Mentor Co-ordinator - (Plymouth)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in working with vulnerable adults and the voluntary sector. Use specific examples that demonstrate your skills in mentoring, training, and administration.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for community service and your understanding of the Criminal Justice System. Mention how your unique experiences can contribute to the role and the organisation's mission.
Highlight Relevant Skills: In your application, emphasise your IT skills, particularly with Microsoft Office and databases. Provide examples of how you've used these skills to manage information or support projects in previous roles.
Showcase Your Commitment: Demonstrate your commitment to safeguarding and promoting the welfare of vulnerable individuals. Include any relevant training or certifications that align with the values of the organisation.
How to prepare for a job interview at Seetec
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Peer and Volunteer Mentor Co-ordinator. Familiarise yourself with the specific needs of vulnerable adults and the Criminal Justice System, as this will help you demonstrate your knowledge during the interview.
✨Showcase Relevant Experience
Prepare to discuss your previous experience working with vulnerable groups or in the voluntary sector. Highlight any specific projects or roles that align with the job description, as this will show your suitability for the position.
✨Demonstrate Conflict Management Skills
Since the role involves managing conflict situations, be ready to provide examples of how you've successfully navigated similar challenges in the past. This will illustrate your ability to handle difficult scenarios effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to mentoring and volunteer support. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
