At a Glance
- Tasks: Lead operations for employability and health contracts, ensuring performance and quality standards.
- Company: Seetec Pluss empowers individuals to find employment and improve their lives across the UK and Ireland.
- Benefits: Enjoy 25 days annual leave, health insurance, pension scheme, and retail discounts.
- Why this job: Join a community-focused organization that values people and offers growth opportunities.
- Qualifications: Proven senior operational management experience and strong people management skills required.
- Other info: Flexible base location covering South West England and London; competitive salary up to £97,000.
We’re looking for a high calibre Operations Director to join our team. This position will suit an existing Operations Director, or Senior Operations Manager seeking progression with demonstrable people management and leadership skills.
You ll be responsible for maximising performance and execution of all contractual delivery and quality requirements, within budget, through effective strategic planning and leadership.
You ll work alongside the Seetec Pluss Senior Leadership Team, in order to identify opportunities for cross-contract collaboration leading to performance improvement in own and others contracts and contribute our strategic growth .
To be successful in this role, you ll need outstanding people management and mentoring skills and have the drive and energy to maintain a motivated and high achieving workforce. You ll have experience in delivering high performance outputs via a geographically dispersed team and experience of delivering services to meet rigorous contractual and quality standards.
However, we aren t always looking for someone who ticks every single box we re looking for who has great commercial acumen, believes in developing others and has a will to succeed.
In return for your dedication, knowledge, and commitment, we re offering a competitive salary range £81,000 to £97,000 p.a. (dependent on experience) with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Company Pension Scheme – 5% Employee 5% Employer
- Health Insurance Allowance
- Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Salary Review
- Enhanced Maternity/Adoption and Paternity Pay Arrangements
- Free access to BenefitHub an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
- Refer a Friend Scheme
Interested? There s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 (phone number removed).
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: Covering the South West of England and London – base location will be agreed upon appointment of successful candidate.
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 17 December 2024
Key Responsibilities
- Provide operational leadership for employability and health contracts within Seetec Pluss, with full accountability to deliver to customer (DWP or Prime Provider) and budgetary expectations.
- Meet Key Performance Indicators set by the customer, through the design and execution of operational delivery plans, and implement early interventions in response to signs of deterioration in performance levels.
- Apply the pillar s Continuous Improvement Strategy to develop and improve Seetec Pluss operations and services, ensuring that delivery models remain optimal to meet present and future needs of customers and commissioners.
- Manage and maintain a high performing supply chain for Prime contracts, which adds value to the overall service offer to DWP and programme participants.
Skills and Experience
Essential
- Proven experience in a senior operational management capacity.
- Experience in delivering high performance outputs via a geographically dispersed team.
- Experience of delivering services to meet rigorous contractual and quality standards.
- Experience in setting, controlling and forecasting budgets
- Experience in stakeholder engagement and relationship management.
Desirable
- Educated to degree level or equivalent managerial qualification.
- Experience of using management information to drive Continuous Improvement.
- Understanding of the employability industry & the challenges faced in the employment market for long term unemployed people and those with health conditions.
- Full driving licence to enable deployment across a number of teams, according to need
Additional Information
SEETEC PLUSS is one of the UK s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec Pluss supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
Seetec Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of Ex-Offenders can be found on our website under About us
Seetec Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Operations Director employer: Seetec
Contact Detail:
Seetec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Make sure to highlight your experience in managing geographically dispersed teams. This is crucial for the Operations Director role, as you'll need to demonstrate how you've successfully led teams across different locations.
✨Tip Number 2
Showcase your ability to meet Key Performance Indicators (KPIs) and discuss specific examples where you've designed and executed operational delivery plans that resulted in performance improvements.
✨Tip Number 3
Emphasize your experience with budget management. Be prepared to discuss how you've set, controlled, and forecasted budgets in previous roles, as this will be a key responsibility in the position.
✨Tip Number 4
Demonstrate your stakeholder engagement skills. Provide examples of how you've built and maintained relationships with key stakeholders, as this will be essential for collaborating with the Senior Leadership Team.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in senior operational management and your ability to deliver high performance outputs. Use specific examples that demonstrate your people management and leadership skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the employability sector. Mention how your background aligns with Seetec Pluss's mission of empowering individuals and improving their lives through employment.
Highlight Relevant Experience: Clearly outline your experience in managing geographically dispersed teams and delivering services that meet rigorous contractual and quality standards. This will show that you understand the challenges and requirements of the role.
Showcase Continuous Improvement Skills: Discuss any experience you have with using management information to drive continuous improvement. This is crucial for the role, as it involves applying strategies to enhance operations and services.
How to prepare for a job interview at Seetec
✨Showcase Your Leadership Skills
As an Operations Director, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your mentoring approach and how you maintained high performance across geographically dispersed teams.
✨Demonstrate Commercial Acumen
Be ready to discuss your understanding of budget management and how you've previously set, controlled, and forecasted budgets. Highlight any experiences where your commercial insight led to improved operational outcomes.
✨Prepare for Performance Metrics Discussion
Understand the Key Performance Indicators (KPIs) relevant to the role. Be prepared to discuss how you've met or exceeded KPIs in previous positions and what strategies you implemented to ensure continuous improvement.
✨Engage with Stakeholder Management
Since stakeholder engagement is essential, think of specific instances where you've successfully built relationships with stakeholders. Discuss how these relationships contributed to achieving operational goals and enhancing service delivery.