At a Glance
- Tasks: Be the welcoming face of our programme, helping people back into employment.
- Company: Join Seetec, a leading provider of employability and health services.
- Benefits: Enjoy 25 days annual leave, volunteer days, and a competitive salary.
- Other info: Dynamic office environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Previous admin experience and strong customer service skills required.
The predicted salary is between 25929 - 27537 £ per year.
Join us as a Site Coordinator and make a real impact by helping people take their first step back into employment. We’re looking for a proactive and welcoming Site Coordinator to be the first point of contact for participants attending our programme. In this vital role, you’ll ensure the office runs smoothly, supporting our advisers and trainers while creating a professional and inclusive environment that empowers individuals on their journey back to work.
You’ll provide front-of-house support across face-to-face, email, and telephone enquiries, manage daily operations to maintain a functional and welcoming space, and coordinate access to office facilities in collaboration with our Facilities Management Team. You’ll also be responsible for maintaining key registers, overseeing opening and closing procedures, and ensuring compliance with health and safety standards, including fire drills and record-keeping. You’ll keep job vacancy boards updated with relevant local opportunities, lead participant forums to gather feedback and improve service delivery, and offer essential administrative support to the wider team.
We’re seeking someone with previous experience in an administrative role, excellent communication skills, and the ability to liaise confidently with internal and external stakeholders. You’ll bring a strong customer service background ideally within referral or employment settings.
In return for your passion, knowledge, and commitment, we’re offering a competitive salary range of £25,877.80 up to £26,353.00 per annum with these great additional benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Pay Review
- Refer a Friend Scheme
Location: This is an office-based role, working in Dereham. Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm. Closing Date: 09 July 2026.
Key Responsibilities
- Front of house assistance with day to day enquiries via face to face, email and over the telephone.
- Support with the management of the centre/office to ensure it is fit for purpose and all employees have the equipment and environment they need to do their job.
- Coordinate access of office facilities, e.g., hot-desking, and liaise with Facilities Management Team to resolve any issues.
- Maintaining a register of all keys held by individual staff members and ensuring staff are aware of opening up and locking up procedures.
- Ensure appropriate health and safety records are maintained in line with Seetec processes and fire drills and other procedures are carried out in the office to ensure compliance with health and safety legislation and any specific contract requirements.
- Daily update of Job Vacancy Display boards with the latest local ‘Hot Jobs’ across a range of sectors, which meet participant job goals.
- Working under the direction of Team Leader/Business Manager lead on ‘participant forums’ to obtain feedback about the services provided to help identify and improve service delivery.
- Undertake administrative assistance and support duties within the team.
Skills and Experience
Essential
- Previous experience in an administrative role.
- Experience in dealing with customers and suppliers.
- Fully IT literate in using a range of Microsoft Office programmes.
Desirable
- Knowledge of the employability industry.
- Full driving licence.
SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Restart - Site Coordinator - (Dereham) in Norfolk employer: Seetec
Seetec Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Dereham. As an employee-owned organisation, we prioritise community and collaboration, offering competitive benefits such as 25 days annual leave, a healthcare cash plan, and opportunities for personal growth through volunteer days and annual pay reviews. Join us to make a meaningful impact while enjoying a fulfilling career that empowers individuals on their journey back to employment.
StudySmarter Expert Advice🤫
We think this is how you could land Restart - Site Coordinator - (Dereham) in Norfolk
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Seetec!
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We think you need these skills to ace Restart - Site Coordinator - (Dereham) in Norfolk
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Seetec. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Seetec and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Seetec. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Seetec's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Seetec
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Seetec.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Seetec will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Seetec and how you would contribute to adapting HR strategies.