CIAG Adviser - (Maidstone)

Seetec is an employee-owned company delivering services across the employment, skills and rehabilitation sectors that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime. Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards. We have significantly grown and evolved from our original not-for-profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues across offices in the UK and Ireland are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous. Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success. We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status. With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities. We build our relationships on mutual respect: all employers, customers, and partners receive the same high-quality service. We empower and inspire our customers to take ownership of their lives by giving them the right tools, support and opportunities to break down barriers and achieve their goals.

Job Role

We're hiring for a CIAG Adviser to join our team. As a CIAG Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans. You'll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job it's a chance to transform lives, reduce reoffending, and contribute to stronger communities.

Our ideal candidate for a CIAG Adviser within a prison setting would possess a combination of specific skills, qualifications, and personal attributes. You’ll need to be resilient, empathetic, and adaptable. If you seek purpose, challenge, and a role that makes a tangible difference, this could be the ideal next step in your career.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £26,500 to £29,545 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team.

Location: Maidstone

Hours: Full Time - 37 hours a week

Contract: Permanent

Key Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
• Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
• Documenting advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and where required travel to external events and training to support CPD.

Skills and Experience

• High level of initiative and motivation with the ability to seek out solutions to problems.
• Excellent interpersonal skills with the ability to work independently.
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process.
• Customer/Service User Focus.

Additional Information

Communities is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Hubs, Education, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us.” Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.