At a Glance
- Tasks: Support individuals in overcoming employment barriers and achieving job success.
- Company: Join a passionate team dedicated to empowering lives and improving communities.
- Benefits: Competitive salary, generous leave, healthcare plan, and retail discounts.
- Other info: Flexible working hours and opportunities for professional development.
- Why this job: Make a real difference by coaching and mentoring others on their employment journey.
- Qualifications: Strong communication skills and experience in customer service are essential.
The predicted salary is between 26500 - 29545 £ per year.
We’re currently recruiting for an Employment Adviser to join our supportive and passionate team. In this role, you will provide tailored advice and practical support to help participants overcome barriers to employment and achieve realistic and sustainable job outcomes. You’ll manage a caseload of participants, guiding them throughout their journey to employment. Acting as a coach, mentor, and trusted point of contact, you will build strong, positive relationships while motivating, challenging, and encouraging individuals to reach their full potential.
Responsibilities
- Progressively manage a caseload of referred customers using a variety of appropriate strategies.
- Achieve the Customer Service Standards required on the programme.
- Facilitate a range of assessments with each individual, using a suite of tools.
- Where required, provide appropriate advice and guidance on the basics of self‑employment.
- Provide tailored support in all aspects of job‑search and interview preparation.
- Undertake direct marketing to employers using digital media (email, LinkedIn, Facebook, Twitter, etc.).
- Build knowledge in areas such as specific disabilities, housing, benefits, etc.
- Prepare to work flexibly to meet the needs of the role, including any necessary travel.
- Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
- Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
- Enthusiastically perform any other duties appropriate to the post.
- Exhibit excellent customer service and communication skills.
- Demonstrate a target‑driven mindset with a motivational and encouraging approach.
- Show initiative and confidence to seek solutions to challenges.
- Be able to work effectively under pressure with minimal day‑to‑day supervision.
Qualifications
- Fully IT literate, with the ability to use a range of Microsoft Office programmes.
- Proven ability to work effectively in a target‑driven environment.
- A strong track record of delivering services in line with contractual and quality standards.
- Experience is valued; must be able to deliver first‑class customer service aligned with our mission to empower lives and improve communities.
- Relevant experience working with people in the provision of information, advice & guidance is desirable.
Desirable Qualifications
- An understanding of the employability and recruitment industries.
- Experience working with people in the provision of 'information, advice & guidance'.
- A full driving licence, or the ability to travel effectively using public transport.
Benefits
- Competitive salary range of £26,500 to £29,545 per annum (dependent on experience).
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days).
- 2 Volunteer Days.
- Pension: 5% Employee 5% Employer.
- Healthcare Cash Plan, incl. life assurance.
- Annual Pay Review.
- Refer a Friend Scheme.
- Free access to BenefitHub – an online portal with a wide range of retail discounts, cycle‑to‑work scheme and additional voluntary benefits.
EEO Statement
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of "Ex‑Offenders" can be found on our website under "About us". Seetec is also committed to safeguarding and promoting the welfare of young people and vulnerable adults, and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Disclosure and Barring Service (DBS/DS) checks may be required.
Location & Hours
Office‑based role, working in St Austell and Liskeard. Hours: 37 hours a week – Monday to Thursday 8:30 am to 5 pm, Friday 8:30 am to 4:30 pm.
Employment advisor in Liskeard employer: Seetec
Seetec is an exceptional employer, offering a supportive and passionate work environment where you can make a meaningful impact in the lives of individuals seeking employment. With competitive salaries, generous annual leave, and a commitment to employee development, you will find ample opportunities for growth while working in the beautiful locations of St Austell and Liskeard. Join us to be part of a team that values diversity, inclusion, and the empowerment of communities.
StudySmarter Expert Advice🤫
We think this is how you could land Employment advisor in Liskeard
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend job fairs, workshops, or even local meetups. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to showcase your skills and connect with potential employers. Share relevant content and engage with others to build your online presence.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions and how to articulate your experiences effectively. Confidence is key when it comes to impressing employers.
✨Tip Number 4
Apply through our website! We’ve got a range of resources and support to help you along the way. Plus, it shows you’re genuinely interested in joining our team. Let’s get you started on your journey to employment!
We think you need these skills to ace Employment advisor in Liskeard
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Employment Adviser. We want to see how you can help participants overcome barriers to employment, so be specific about your relevant experience!
Showcase Your Customer Service Skills:Since this role is all about building strong relationships, don’t forget to emphasise your customer service skills. Share examples of how you've motivated and supported individuals in the past – we love a good success story!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so let that shine through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Seetec
✨Know Your Stuff
Before the interview, make sure you understand the role of an Employment Adviser inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing a caseload and providing tailored support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Coaching Skills
Since this role involves acting as a coach and mentor, think of examples from your past experiences where you've successfully motivated or guided someone. Be ready to share these stories during the interview to demonstrate your ability to build strong relationships and encourage individuals to reach their potential.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations related to employment barriers. Prepare some strategies or approaches you might use to help participants overcome challenges. This shows that you can think on your feet and are ready to tackle real-world issues.
✨Be Ready to Discuss Digital Marketing
Since the role involves direct marketing to employers using digital media, brush up on your knowledge of platforms like LinkedIn and Facebook. Be prepared to discuss how you would leverage these tools to connect with potential employers and promote job opportunities for your participants.
