At a Glance
- Tasks: Guide individuals to overcome employment barriers and achieve their career goals.
- Company: Join a passionate team dedicated to empowering lives and improving communities.
- Benefits: Competitive salary, generous leave, healthcare plan, and retail discounts.
- Other info: Flexible working hours and opportunities for professional development.
- Why this job: Make a real difference in people's lives while developing your coaching skills.
- Qualifications: Strong communication skills and experience in customer service are essential.
The predicted salary is between 26500 - 29545 £ per year.
We’re currently recruiting for an Employment Adviser to join our supportive and passionate team. In this role, you will provide tailored advice and practical support to help participants overcome barriers to employment and achieve realistic and sustainable job outcomes. You’ll manage a caseload of participants, guiding them throughout their journey to employment. Acting as a coach, mentor, and trusted point of contact, you will build strong, positive relationships while motivating, challenging, and encouraging individuals to reach their full potential.
Responsibilities
- Progressively manage a caseload of referred customers using a variety of appropriate strategies.
- Achieve the Customer Service Standards required on the programme.
- Facilitate a range of assessments with each individual, using a suite of tools.
- Where required, provide appropriate advice and guidance on the basics of self‑employment.
- Provide tailored support in all aspects of job‑search and interview preparation.
- Undertake direct marketing to employers using digital media (email, LinkedIn, Facebook, Twitter, etc.).
- Build knowledge in areas such as specific disabilities, housing, benefits, etc.
- Prepare to work flexibly to meet the needs of the role, including any necessary travel.
- Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
- Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
- Enthusiastically perform any other duties appropriate to the post.
- Exhibit excellent customer service and communication skills.
- Demonstrate a target‑driven mindset with a motivational and encouraging approach.
- Show initiative and confidence to seek solutions to challenges.
- Be able to work effectively under pressure with minimal day‑to‑day supervision.
Qualifications
- Fully IT literate, with the ability to use a range of Microsoft Office programmes.
- Proven ability to work effectively in a target‑driven environment.
- A strong track record of delivering services in line with contractual and quality standards.
- Experience is valued; must be able to deliver first‑class customer service aligned with our mission to empower lives and improve communities.
- Relevant experience working with people in the provision of information, advice & guidance is desirable.
Desirable Qualifications
- An understanding of the employability and recruitment industries.
- Experience working with people in the provision of 'information, advice & guidance'.
- A full driving licence, or the ability to travel effectively using public transport.
Benefits
- Competitive salary range of £26,500 to £29,545 per annum (dependent on experience).
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days).
- 2 Volunteer Days.
- Pension: 5% Employee 5% Employer.
- Healthcare Cash Plan, incl. life assurance.
- Annual Pay Review.
- Refer a Friend Scheme.
- Free access to BenefitHub – an online portal with a wide range of retail discounts, cycle‑to‑work scheme and additional voluntary benefits.
EEO Statement
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of "Ex‑Offenders" can be found on our website under "About us". Seetec is also committed to safeguarding and promoting the welfare of young people and vulnerable adults, and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Disclosure and Barring Service (DBS/DS) checks may be required.
Location & Hours
Office‑based role, working in St Austell and Liskeard. Hours: 37 hours a week – Monday to Thursday 8:30 am to 5 pm, Friday 8:30 am to 4:30 pm.
Career Coach & Employment Advisor in Liskeard employer: Seetec
Seetec is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where you can make a meaningful impact in the community. With competitive salaries, generous annual leave, and a commitment to professional development, you will thrive in an environment that values diversity and inclusion while empowering individuals on their journey to employment. Located in the picturesque areas of St Austell and Liskeard, you will enjoy a fulfilling career with access to various employee benefits and a strong sense of purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Career Coach & Employment Advisor in Liskeard
✨Tip Number 1
Networking is key! Get out there and connect with people in your industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We can help you craft a killer message to make those connections count!
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock interviews with friends or family. We can provide you with common questions and tips to help you shine. The more you practice, the more confident you'll feel!
✨Tip Number 3
Tailor your approach! When applying for jobs, make sure to customise your pitch for each role. Highlight the skills and experiences that are most relevant. We can help you identify what to focus on for each application.
✨Tip Number 4
Follow up! After an interview, send a thank-you email to express your appreciation. It shows professionalism and keeps you on their radar. We can help you draft a great follow-up message that leaves a lasting impression!
We think you need these skills to ace Career Coach & Employment Advisor in Liskeard
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employment Adviser role. Highlight your experience in providing tailored advice and support, as well as any relevant skills that align with our mission to empower lives.
Showcase Your Coaching Skills:In your application, emphasise your ability to motivate and encourage individuals. Share examples of how you've built strong relationships and helped others overcome barriers to achieve their goals.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, making it easy for us to see how you fit the role.
Apply Through Our Website:We encourage you to submit your application through our website. This way, you can ensure that all your details are captured correctly and that we receive your application directly!
How to prepare for a job interview at Seetec
✨Know Your Participants
Before the interview, take some time to research the types of participants you might be working with. Understanding their potential barriers to employment and how you can help them will show your commitment to the role and your ability to provide tailored support.
✨Showcase Your Coaching Skills
Be prepared to discuss your coaching and mentoring experiences. Think of specific examples where you've motivated individuals to overcome challenges. This will demonstrate your capability to build strong relationships and encourage participants to reach their full potential.
✨Familiarise Yourself with Digital Marketing
Since the role involves direct marketing to employers using digital media, brush up on your knowledge of platforms like LinkedIn and Facebook. Be ready to share ideas on how you would use these tools to connect with potential employers and enhance job opportunities for participants.
✨Emphasise Your Customer Service Mindset
Highlight your experience in delivering excellent customer service. Prepare to discuss how you handle challenging situations and maintain a positive attitude, as this is crucial for building trust and rapport with participants and ensuring they feel supported throughout their journey.
