CIAG Area Manager in Kent

We’re recruiting for an Area Manager for mobilising new Careers Service contracts, supporting the implementation of new education services across the prison estate, and managing stakeholder relationships. Our ideal candidate for the role of Area Manager possesses a combination of specific skills, qualifications, and personal attributes. You’ll be required to build effective partnerships with prison staff, education providers, and external stakeholders to enhance service delivery. These values are essential for ensuring that the Area Manager can effectively lead their team, support prisoners, and contribute to the overall goals of the Prison Education Service (PES).

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £28,429 To £33,446 (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary pay review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Location: Covering the South East region the role although home based will require regular travel to sites across the south east region.

Hours: 37 Hours per week

Contract: Permanent

Key Responsibilities

• Engage with internal and external stakeholders to raise awareness of the PES CIAG provision, attend meetings/forums and boards to build and maintain effective partnership working.
• Oversee 1-2-1 case management activity, ensuring robust PLP’s are in place and are regularly reviewed, driving achievement of PES CIAG programme objectives.
• Work with the Education Provider to identify, source and onboard pathways that meet the ever-changing needs of the prisons and prisoner population. Ensuring this is in line with the commissioner’s processes and guidance.
• Review all prisoner feedback and use this to inform Quality/Continuous Improvement Planning in conjunction with the Quality and Compliance Team and Regional Manager.
• Take responsibility for own professional and personal development.

Skills and Experience

• GCSE or equivalent in English and Maths at Grade C or above
• Willing to undertake professional training to maintain standards and support CPD
• Level 5 Management (equivalent) desirable
• Substantial operational experience contract delivery within one or more sites (including custody) and demonstrable experience of leading a team of case management staff to achieve programme objectives and KPI (Key Performance Indicators).
• Experience of inputting and retrieving electronic data and maintain computer-based information systems in an accurate and timely manner.
• Critical thinking and reflections to support the evaluation of interventions and service delivery, identifying areas for development. Proactive identification and resolution of risks and issues.
• Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.

Communities is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.