Seetec is seeking a Customer Support Adviser in Exeter to be the first point of contact for potential participants, delivering telephone and online support, and guiding them through the Employability Programme. You will work with Jobcentre Plus and internal teams to complete pre-referral checks and ensure a smooth transition to programme start.
The role emphasizes accurate record-keeping, a strong customer service ethos, and achieving targets for referrals and satisfaction.
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Customer Support Adviser — Employability Programme in Exeter employer: Seetec
Seetec is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where every team member is a stakeholder in the company's success. With a commitment to social value and community impact, employees enjoy generous benefits including 25 days annual leave, volunteer days, and a comprehensive healthcare cash plan, all while working in a role that empowers individuals to reach their potential. Located in Kent, this position as a Volunteer Coordinator allows you to make a meaningful difference in the lives of others while being part of a dynamic, employee-owned organisation dedicated to positive change.
