Employment Adviser (Birkenhead)
Employment Adviser (Birkenhead)

Employment Adviser (Birkenhead)

Birkenhead Full-Time 22500 - 26500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and guide participants to overcome employment barriers and achieve job goals.
  • Company: Seetec empowers individuals to improve their lives through employability and health services.
  • Benefits: Enjoy 25 days leave, volunteer days, healthcare cash plan, and retail discounts.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Strong communication skills, IT literacy, and experience in a target-driven setting are essential.
  • Other info: This is an office-based role in Birkenhead with opportunities for career progression.

The predicted salary is between 22500 - 26500 £ per year.

Job Role

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you.

We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.

You\’ll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.

Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You\’ll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.

This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences.

In return for your dedication, knowledge, and commitment, we\’re offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

There’s also the opportunity to progress your career within the Seetec Group.

Interested? There’s an easy to apply route below to upload your CV!

If you need any further information, talk to our experienced Internal Recruitment Team on .

is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: This is an office-based role, working in Birkenhead
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 6 February 2026

Key Responsibilities

  • Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
  • Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
  • Deliver a positive experience to new customers, ensuring they engage with you and the programme.
  • Achieve the Customer Service Standards required on the programme
  • Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals.
  • Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment.
  • Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
  • Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
  • Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies.
  • Ensure all relevant evidence requirements are met to verify job starts.
  • Fully understand the local labour market, to source suitable job opportunities.
  • Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc.
  • Market specific customers to employers.
  • Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments.
  • Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers
  • Maintain hard copy and system-held customer records to the required compliance and quality standards.
  • Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management.
  • Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
  • Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues
  • Ensures best practice is identified, adhered to and championed
  • Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays
  • Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
  • To handle personal data in accordance with the organisation\’s data protection policy.
  • Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
  • Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
  • To undertake any other duties, as required, appropriate to the post
  • Skills and Experience

    Essential

  • A good working knowledge of the local labour market in the specified geographical locations
  • Basic knowledge of self-employment
  • Fully IT literate in using a range of Microsoft Office programmes
  • Experience of working in a target driven environment
  • Experience of delivering services to meet contractual and quality standards
  • Desirable

  • Knowledge of the employability industry
  • Knowledge of the recruitment industry
  • Experience of working with people in the provision of ‘information, advice & guidance’
  • Full driving licence
  • Additional Information

    is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work.

    We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

    As an organisation we are recruiting for a number of Employability contracts to support the unemployed back to work. This role will play a key part in contributing to the UK\’s economic recovery, \’Restart Scheme\’ which is a cornerstone of the government\’s \’Plan for Jobs\’ strategy and the expansion of the existing Work and Health programme (WHP).

    Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

    Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”

    Seetec an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

    Employment Adviser (Birkenhead) employer: Seetec

    Seetec is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture in Birkenhead. With competitive salaries, generous leave policies, and opportunities for career progression, we empower our team to make a meaningful impact in the community by helping individuals overcome barriers to employment. Join us to be part of a dedicated organisation that values your unique experiences and fosters a sense of belonging among its employee owners.
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    Contact Detail:

    Seetec Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Employment Adviser (Birkenhead)

    Tip Number 1

    Familiarise yourself with the local labour market in Birkenhead. Understanding the specific challenges and opportunities in the area will help you connect better with potential participants and demonstrate your knowledge during interviews.

    Tip Number 2

    Highlight your experience in delivering services that meet contractual and quality standards. Be prepared to discuss specific examples of how you've successfully supported individuals in overcoming barriers to employment.

    Tip Number 3

    Showcase your excellent communication skills by preparing to engage in role-play scenarios during the interview. This will allow you to demonstrate your ability to build strong relationships and motivate participants effectively.

    Tip Number 4

    Research Seetec's values and mission. Being able to articulate how your personal values align with theirs will make a strong impression and show that you're genuinely interested in contributing to their goals.

    We think you need these skills to ace Employment Adviser (Birkenhead)

    Excellent Communication Skills
    Customer Service Skills
    Coaching and Mentoring
    Problem-Solving Skills
    Target Driven
    Knowledge of Local Labour Market
    IT Literacy in Microsoft Office
    Experience in a Target Driven Environment
    Understanding of Employability Industry
    Knowledge of Recruitment Industry
    Experience in Information, Advice & Guidance
    Ability to Identify Barriers to Employment
    Organisational Skills
    Full Driving Licence

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Employment Adviser. Focus on customer service, mentoring, and any experience in employability or health services.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the barriers to employment. Use specific examples from your past experiences to demonstrate how you can make a difference.

    Highlight Relevant Skills: Emphasise your communication skills, ability to work under pressure, and experience in a target-driven environment. Mention any knowledge of the local labour market and your IT proficiency.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Seetec

    Showcase Your People Skills

    As an Employment Adviser, you'll be working closely with participants. Highlight your excellent communication and interpersonal skills during the interview. Share specific examples of how you've successfully built relationships and motivated others in previous roles.

    Demonstrate Problem-Solving Abilities

    The role requires you to identify barriers to employment and find solutions. Prepare to discuss situations where you've faced challenges and how you overcame them. This will show your initiative and ability to work under pressure.

    Familiarise Yourself with the Local Labour Market

    Having a good understanding of the local job market is crucial. Research current trends and common barriers in Birkenhead. Being knowledgeable about the area will impress your interviewers and demonstrate your commitment to the role.

    Prepare for Practical Scenarios

    Expect to be asked about how you would handle specific situations related to job searching and advising participants. Practise answering scenario-based questions, focusing on your approach to coaching and mentoring individuals towards sustainable employment.

    Employment Adviser (Birkenhead)
    Seetec
    Location: Birkenhead
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    • Employment Adviser (Birkenhead)

      Birkenhead
      Full-Time
      22500 - 26500 £ / year (est.)
    • S

      Seetec

      100-250
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