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For Companies At a Glance
- Tasks: Support and guide participants to overcome employment barriers and achieve job goals.
- Company: Join Seetec Group, a leading provider of employability and health services in the UK.
- Benefits: Enjoy 25 days leave, volunteer days, healthcare cash plan, and retail discounts.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Excellent communication skills and a good understanding of the local labour market are essential.
- Other info: This is an office-based role in Weston-Super-Mare with opportunities for career progression.
The predicted salary is between 26500 - 29545 £ per year.
Employment Adviser
Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you.
We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.
You’ll manage a caseload of participants, guiding their journey to employment, being their coach and mentor and the principal highly trusted contact to build strong positive relationships, motivate, challenge, encourage and help customers obtain sustainable employment.
Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You’ll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. We’re looking for someone who can provide first‑class customer service, driven by our overarching aim to empower lives and improve communities.
This is a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future and will also allow us to become better with your unique experiences.
Location & Hours
Location: An office‑based role, working in Weston‑Super‑Mare.
Hours: 37 hours a week. Monday to Thursday 8:30 am to 5:00 pm, Friday 8:30 am to 4:30 pm.
Closing Date: 3 November 2025.
Key Responsibilities
- Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
- Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
- Deliver a positive experience to new customers, ensuring they engage with you and the programme.
- Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals.
- Where required, provide appropriate advice and guidance on the basics of self‑employment and signpost customers to internal self‑employment specialists that can further support customers in respect to self‑employment.
- Co‑produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
- Provide tailored support in all aspects of job‑search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
- Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self‑service learning materials and online job vacancies.
- Fully understand the local labour market, to source suitable job opportunities.
- Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc.
- Market specific customers to employers.
- Identify the specific recruiting needs of employers and undertake tailored pre‑screens and group assessments.
- Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management.
- Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service.
- Act as an employee owner always considering the best interests of the company, shareholders and other colleagues.
- Ensure best practice is identified, adhered to and championed.
- To undertake any other duties, as required, appropriate to the post.
Skills and Experience
Essential
- A good working knowledge of the local labour market in the specified geographical locations.
- Basic knowledge of self‑employment.
- Fully IT literate in using a range of Microsoft Office programmes.
- Experience of working in a target driven environment.
- Experience of delivering services to meet contractual and quality standards.
Desirable
- Knowledge of the employability industry.
- Knowledge of the recruitment industry.
- Experience of working with people in the provision of ‘information, advice & guidance’.
- Full driving licence.
Benefits
- £26,500 to £29,545 per annum (dependent on experience).
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days).
- 2 Volunteer Days.
- Pension – 5% Employee 5% Employer.
- Healthcare Cash Plan, incl. 3 × salary life assurance.
- Annual Pay Review.
- Refer a Friend Scheme.
- Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits.
There’s also the opportunity to progress your career within the Seetec Group.
Interested? There’s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Seetec Group is an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
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Employment Adviser employer: Seetec
Contact Detail:
Seetec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser
✨Tip Number 1
Familiarise yourself with the local labour market in Weston-Super-Mare. Understanding the specific challenges and opportunities in this area will help you connect better with potential participants and demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully supported individuals in the past. Think about times when you motivated someone to overcome barriers, as this aligns perfectly with the role of an Employment Adviser.
✨Tip Number 3
Network with professionals in the employability and recruitment sectors. Attend local job fairs or workshops to meet people who can provide insights into the industry and potentially refer you to opportunities at StudySmarter.
✨Tip Number 4
Prepare to discuss your approach to managing a caseload effectively. Think about how you would prioritise tasks and support multiple participants simultaneously, as this is crucial for success in the Employment Adviser role.
We think you need these skills to ace Employment Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Employment Adviser role. Focus on customer service, mentoring, and any experience in employability or health services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the barriers to employment. Use specific examples from your past experiences to demonstrate how you can make a difference.
Highlight Relevant Skills: Emphasise your communication skills, ability to work under pressure, and target-driven mindset. Mention any knowledge of the local labour market and experience in delivering services that meet quality standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Seetec
✨Showcase Your People Skills
As an Employment Adviser, you'll need to demonstrate excellent communication and interpersonal skills. Prepare examples of how you've successfully built relationships and supported individuals in the past. This will show your potential employer that you can connect with participants effectively.
✨Understand the Local Labour Market
Familiarise yourself with the local job market and any specific challenges it presents. Being able to discuss current employment trends and potential barriers to work will highlight your knowledge and commitment to helping others succeed.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle various situations with participants. Think about past experiences where you overcame obstacles or helped someone achieve their goals, and be ready to share these stories.
✨Emphasise Your Target-Driven Mindset
Since the role is target-driven, be prepared to discuss how you have met or exceeded targets in previous roles. Highlight your motivation and initiative in achieving results, as this aligns with the expectations of the position.
