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- Tasks: Support and guide individuals to overcome employment barriers and achieve job goals.
- Company: Join a community-focused, employee-owned organisation dedicated to empowering lives.
- Benefits: Enjoy 25 days annual leave, healthcare cash plan, and competitive salary.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Knowledge of local labour market and experience in a target-driven environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 26500 - 29545 £ per year.
Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future? This position is for an Employment Adviser to join our team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You will manage a caseload of participants, acting as their coach and mentor, and be the principal highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. We aim to empower lives and improve communities by delivering first class customer service.
In return for your dedication, knowledge, and commitment, we offer a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with additional benefits below. There’s also the opportunity to progress your career within the Seetec Group.
Location: This is an office-based role, working in North Walsham. Hours: 37 hours per week. Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm. Closing Date: 13 November 2025.
Responsibilities
- Meet and strive to exceed personal performance targets (Key Performance Indicators).
- Progressively manage a caseload of referred customers using a range of strategies to help them overcome barriers to gaining employment.
- Deliver a positive experience to new customers, ensuring engagement with you and the programme.
- Achieve the Customer Service Standards required on the programme.
- Facilitate assessments with each individual to understand personal circumstances, ambitions and goals.
- Provide advice and guidance on basics of self-employment when appropriate and signpost to an internal self-employment specialist.
- Co-produce personalised tailored Action Plans with SMART targets to enable progression.
- Provide tailored support in all aspects of job-search and interview preparation to match customers to suitable roles.
- Offer training/guidance to help customers master digital technologies and engage with self-service learning materials and online vacancies where required.
- Ensure all relevant evidence requirements are met to verify job starts.
- Understand the local labour market to source suitable job opportunities.
- Undertake direct marketing to employers using digital channels and market specific customers to employers.
- Identify recruitment needs of employers and undertake tailored prescreens and group assessments.
- Develop relationships with key stakeholders to maximise job opportunities (e.g., federation of small businesses, chamber of commerce, JCP partnership managers).
- Maintain customer records to required compliance and quality standards (hard copy and system-held).
- Develop understanding of specialist signposting services in the local area/region to support caseload management.
- Participate in continuous improvement activities to ensure delivery of excellent customer service.
Qualifications and Experience
Essential
- Good working knowledge of the local labour market in specified geographical locations.
- Basic knowledge of self-employment.
- Fully IT literate with Microsoft Office.
- Experience in a target-driven environment.
- Experience delivering services to meet contractual and quality standards.
Desirable
- Knowledge of the employability and recruitment industries.
- Experience working with people in information, advice & guidance provision.
- Full driving licence.
Benefits
- 25 days annual leave + Bank Holidays + Birthday Day off (with option to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee / 5% Employer
- Healthcare Cash Plan, including 3 x salary life assurance
- Annual Pay Review
- Refer a Friend Scheme
- Free access to BenefitHub – online portal with retail discounts, cycle to work scheme and additional voluntary benefits
Seetec Group is an employee-owned organisation with a strong sense of community, both in the UK and Ireland and internally among employee owners. People are at the front, centre and heart of every service we provide and every decision we make.
Employment Adviser employer: Seetec
Contact Detail:
Seetec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend local job fairs, workshops, or community events. You never know who might have the inside scoop on job openings or can introduce you to someone who does.
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock interviews with friends or family. This will help you get comfortable talking about your skills and experiences, and you'll feel more confident when it’s time to shine.
✨Tip Number 3
Tailor your approach! When reaching out to potential employers, make sure to customise your message. Highlight how your skills align with their needs and show genuine interest in their company. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to check our website! We regularly post new job opportunities that could be a perfect fit for you. Applying directly through us not only gives you a better chance but also keeps you in the loop with our latest offerings.
We think you need these skills to ace Employment Adviser
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employment Adviser role. Highlight your relevant experience and skills that align with the job description, like your knowledge of the local labour market and your ability to support others in achieving their goals.
Showcase Your Passion: We want to see your enthusiasm for helping others! In your application, share specific examples of how you've motivated or supported individuals in the past. This will help us understand your commitment to empowering lives and improving communities.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Seetec
✨Know Your Stuff
Make sure you have a solid understanding of the local labour market and the challenges participants face. Research common barriers to employment and think about how you can help overcome them. This will show your potential employer that you're not just knowledgeable, but also genuinely interested in making a difference.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in the past. Think about specific situations where you motivated someone to achieve their goals. This role is all about building relationships, so demonstrating your ability to connect with people will be key.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. You might be asked to demonstrate how you would handle a difficult participant or guide someone through job-search strategies. Practising these scenarios beforehand can help you feel more confident and prepared.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of participants you'll be working with, or how success is measured in this role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
