CTW Team Leader

CTW Team Leader

Full-Time 36100 £ / year No working from home possible
Seetec

At a Glance

  • Tasks: Lead and inspire a team to help people find sustainable employment.
  • Company: Join Seetec, an employee-owned organisation focused on community impact.
  • Benefits: Competitive salary, generous leave, healthcare plan, and career progression opportunities.
  • Other info: Dynamic role with a focus on continuous improvement and community building.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in people management and a passion for helping others succeed.

We're looking for an experienced Team Leader to support the Business Manager in leading a team of Employment Specialists.

The successful candidate will play a key role in driving a high-performance culture, motivating and coaching colleagues to achieve contractual targets while delivering an exceptional service to participants.

Key responsibilities include leading performance and development activities, ensuring quality and compliance standards are met, managing customer records and evidence requirements, and building strong relationships with employers and local stakeholders to create employment opportunities.

The role will also champion continuous improvement, support participant progression, and promote safeguarding, health and safety, and equality, diversity and inclusion across the service.

To be successful, you will bring previous people management experience, strong IT skills and a background in working within a target-driven environment.

A proven track record of delivering services against contractual and quality standards, combined with the ability to inspire, develop and lead teams to achieve outstanding results, is essential.

Strong communication, organisational and stakeholder management skills are also key.

Knowledge of the employability, welfare-to-work or recruitment sectors would be advantageous, alongside an understanding of local labour market trends and supported employment frameworks such as IPS and SEQF.

Experience working within advice and guidance environments and a full UK driving licence would also be desirable.

This is a rewarding opportunity for a passionate leader who wants to make a genuine difference by helping people transform their lives through sustainable employment.

Join Seetec and help build stronger communities where no one is left behind.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £34,200 up to £38,000 per annum (dependent on experience) with these great benefits:

  • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
  • 2 Volunteer Days
  • Pension - 5% Employee 5% Employer
  • Healthcare Cash Plan, incl. 3 x salary life assurance
  • Annual Salary Review
  • Refer A Friend Scheme
  • Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career!

Interested?

There’s an easy to apply route below to upload your CV!

If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners.

People are at the front, centre and heart of every service we provide and each decision we make.

  • Contract
  • Type: Permanent
  • Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
  • Closing

Date: 17 August 2026 Please note that this opportunity is being advertised subject to contract award.

Successful candidates will be added to our talent pool and contacted should recruitment proceed following confirmation of the contract.

Key Responsibilities

  • Lead, motivate and coach a team of Employment Specialists to achieve individual and team performance targets.
  • Drive a high-performance culture aligned with Seetec's vision and values.
  • Monitor performance and implement improvement plans where required.
  • Ensure contractual, quality and compliance standards are consistently achieved.
  • Conduct regular team meetings, one-to-ones, performance reviews and caseload reviews.
  • Maintain accurate customer records and ensure evidence requirements are met.
  • Support participants to achieve positive employment outcomes through high-quality service delivery.
  • Build and maintain relationships with employers and key local stakeholders to create job opportunities.
  • Promote programme awareness and encourage appropriate referrals.
  • Identify local labour market opportunities and emerging employment sectors.
  • Champion continuous improvement and best practice across the service.
  • Ensure the health, safety and wellbeing of team members.
  • Manage participant budgets in line with company procedures.
  • Promote safeguarding, Prevent, equality, diversity and inclusion.
  • Deputise for the Business Manager when required.
  • Support team members in developing their digital skills and use of technology.
  • Undertake regional travel and occasional overnight stays as required.
  • Ensure compliance with all company policies, procedures and data protection requirements

CTW Team Leader employer: Seetec

Seetec is an exceptional employer dedicated to empowering individuals across Norfolk and Suffolk to achieve their entrepreneurial dreams. With a strong focus on employee well-being, we offer a competitive salary, generous leave policies, and comprehensive health benefits, all within a supportive and inclusive work culture that values community and personal growth. Join us in making a meaningful impact while enjoying opportunities for career advancement and professional development in a dynamic environment.

Seetec

Contact Details:

Seetec Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CTW Team Leader

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Seetec!

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Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Seetec.

We think you need these skills to ace CTW Team Leader

People Management
Coaching Skills
Performance Monitoring
Quality Assurance
Compliance Management
Stakeholder Management
Relationship Building

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Seetec. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Seetec and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Seetec. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Seetec's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Seetec

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Seetec.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Seetec will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Seetec and how you would contribute to adapting HR strategies.