CTW Business Manager

CTW Business Manager

Full-Time 41500 £ / year No working from home possible
Seetec

At a Glance

  • Tasks: Lead and inspire teams to achieve targets and drive operational excellence.
  • Company: Join a community-focused, employee-owned organisation making a real impact.
  • Benefits: Enjoy 25 days leave, volunteer days, healthcare plan, and competitive salary.
  • Other info: Exciting opportunity with excellent career growth in a supportive environment.
  • Why this job: Make a meaningful difference in people's lives while developing high-performing teams.
  • Qualifications: Experience in leadership, team development, and financial management required.

We’re seeking an experienced and inspirational Business Manager to lead a team of Team Leaders, Employment Specialists, and Administrative Staff within a high-performing environment.

This role is responsible for delivering contractual targets, driving operational excellence, and ensuring performance, quality, compliance, customer service, and financial objectives are achieved across a portfolio of contracts.

Working closely with operational teams, the Business Manager will inspire and develop staff to achieve exceptional results, embed effective performance management practices, and use management information to identify opportunities, mitigate risks, and drive continuous improvement.

Responsibility for contract budgets, profit and loss, and financial forecasting sits at the heart of the role, alongside collaboration with Continuous Improvement and Compliance teams to maintain consistently high standards of delivery.

The role also requires the development and maintenance of strong relationships with key stakeholders, including government agencies, local authorities, Jobcentre Plus, employers, and commissioners, helping to enhance performance, strengthen referral pathways, and support the continued growth of Seetec Employment UK.

Our successful candidate will champion best practice, deliver an outstanding participant experience, and foster a culture where colleagues and participants are supported to achieve their full potential.

Acting as an ambassador for the organisation, the postholder will represent the business at internal and external meetings, deputise for the Operations Manager when required, and demonstrate flexibility to travel in line with business needs.

This is an exciting opportunity for a driven and commercially aware leader who is passionate about employability services, developing high-performing teams, and making a meaningful impact on people's lives and communities.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £39,000 up to £44,000 per annum. (dependent on experience) with these great benefits:

  • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
  • 2 Volunteer Days
  • Pension - 5% Employee 5% Employer
  • Healthcare Cash Plan, incl. 3 x salary life assurance
  • Annual Salary Review
  • Refer A Friend Scheme
  • Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits Interested?

There’s an easy to apply route below to upload your CV!

If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners.

People are at the front, centre and heart of every service we provide and each decision we make.

  • Contract
  • Type: Permanent
  • Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
  • Closing

Date: 17th August 2026 Please note that this opportunity is being advertised subject to contract award.

Successful candidates will be added to our talent pool and contacted should recruitment proceed following confirmation of the contract.

  • Key Responsabilitlies
  • Lead, motivate, and develop teams to achieve contractual and individual targets.
  • Drive a high-performance culture aligned with Seetec’s values and objectives.
  • Ensure delivery of KPIs across performance, customer service, quality, compliance, and financial measures.
  • Manage budgets, profit and loss, and monthly financial forecasting.
  • Review performance data and proactively address risks and improvement opportunities.
  • Implement performance management processes, including coaching, mentoring, and staff development.
  • Work with Continuous Improvement and Compliance teams to maintain high-quality, compliant services.
  • Build and maintain strong relationships with Jobcentre Plus, local authorities, government agencies, employers, and other key stakeholders.
  • Ensure participants receive a positive and engaging service experience.
  • Champion and embed best practice across all areas of delivery.
  • Deputise for the Operations Manager when required.
  • Support safeguarding, Prevent, and data protection responsibilities.
  • Ensure compliance with all company policies and procedures.
  • Undertake any other duties appropriate to the role

CTW Business Manager employer: Seetec

Seetec is an exceptional employer dedicated to empowering individuals across Norfolk and Suffolk to achieve their entrepreneurial dreams. With a strong focus on employee well-being, we offer a competitive salary, generous leave policies, and comprehensive health benefits, all within a supportive and inclusive work culture that values community and personal growth. Join us in making a meaningful impact while enjoying opportunities for career advancement and professional development in a dynamic environment.

Seetec

Contact Details:

Seetec Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CTW Business Manager

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We think you need these skills to ace CTW Business Manager

Team Leadership
Operational Excellence
Performance Management
Financial Management
Budgeting
Profit and Loss Analysis
Stakeholder Engagement

Some tips for your application 🫡

Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!

Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Seetec.

Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Seetec. Make it personal – we want to get to know you!

Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!

How to prepare for a job interview at Seetec

Showcase Your Leadership Style

You’ll want to thoroughly convey your unique approach to leadership. During the interview with Seetec, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.

Brush Up on Management Theories

Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Seetec, especially in the specific context of the challenges they’re currently facing.

Craft Your Vision for the Company

Since this is a full-time leadership role, spending time thinking about your vision for Seetec could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.

Emphasise Team Dynamics and Culture

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