Employment Adviser (St Austell / Liskeard) in Cornwall

We're currently recruiting for an Employment Adviser to join our supportive and passionate team. In this role, you will provide tailored advice and practical support to help participants overcome barriers to employment and achieve realistic and sustainable job outcomes. You'll manage a caseload of participants, guiding them throughout their journey to employment. Acting as a coach, mentor, and trusted point of contact, you will build strong, positive relationships while motivating, challenging, and encouraging individuals to reach their full potential.

Our ideal candidate will have:

• Excellent customer service and communication skills
• A target-driven mindset with a motivational and encouraging approach
• The initiative and confidence to seek solutions to challenges
• The ability to work effectively under pressure with minimal day-to-day supervision

While experience is valued, we are not necessarily looking for someone who ticks every box. What matters most is your ability to deliver first-class customer service, aligned with our overarching mission to empower lives and improve communities. This is a highly rewarding role that will allow you to use your existing skills to support others in building a better future, while also giving us the opportunity to grow and improve through your unique experiences.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

There’s also the opportunity to progress your career within the Seetec Group.

Location: This is an office-based role, working in St Austell and Liskeard

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 01 June 2026

Key Responsibilities:

• Progressively manage a caseload of referred customers using a variety of appropriate strategies
• Achieve the Customer Service Standards required on the programme
• Facilitate a range of assessments with each individual, using a suite of tools
• Where required, provide appropriate advice and guidance on the basics of self-employment
• Provide tailored support in all aspects of job-search and interview preparation
• Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc.
• Building knowledge in areas such as specific disabilities, housing, benefits etc.
• Is prepared to work flexibly to meet the needs of the role, including any necessary travel
• Accountable for own professional development and undertake necessary training as identified in the Performance Review process
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT
• To undertake any other duties, as required, appropriate to the post

Skills and Experience:

Essential:

• Fully IT literate, with the ability to use a range of Microsoft Office programmes
• Proven ability to work effectively in a target-driven environment
• A strong track record of delivering services in line with contractual and quality standards

Desirable:

• An understanding of the employability and recruitment industries
• Experience of working with people in the provision of ‘information, advice & guidance’
• A full driving licence, or the ability to travel effectively using public transport, is required

SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.