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- Tasks: Lead multi-channel communications and optimise content strategies for impactful delivery.
- Company: Join Seetec, an employee-owned organisation with a strong community focus.
- Benefits: Enjoy 25 days leave, healthcare cash plan, and competitive salary up to ÂŁ45,000.
- Why this job: Make a real difference by translating strategy into actionable plans and driving innovation.
- Qualifications: 3-5 years in multi-channel communications with strong editorial and team management skills.
- Other info: Remote work with travel opportunities across the UK & Ireland.
The predicted salary is between 38000 - 45000 ÂŁ per year.
Overview
We’re seeking a skilled Channel Optimisation and Communications Manager to lead the daily operations of our multi-channel communications and content strategy. In this pivotal role, you’ll oversee planning, governance, and optimisation across key channels to ensure targeted content delivery with measurable outcomes. Aligned with the Director’s strategic vision, you will convert high-level objectives into actionable plans, manage digital and creative functions, uphold brand integrity and accessibility standards, and foster continuous improvement through data-driven insights and analytics.
Responsibilities
- Translate the Director’s strategy into annual and quarterly multi-channel plans.
- Own the channel governance framework.
- Maintain a robust content/communications roadmap and editorial calendar.
- Run the end-to-end content process across visual, written, audio and video assets.
- Apply strong editorial judgment to ensure clarity, consistency, inclusivity and impact.
- Set and track channel KPI’s and dashboards.
- Produce regular performance reports.
- Coordinate with colleagues to align communications to customer journeys and commercial/contract priorities.
- Own workflows and traffic management via the project board ensuring on-time, on-brand, on-brief delivery.
- Uphold accessibility, safeguarding, data protection and brand compliance across all outputs.
- Manage crisis and incident response protocols for channels in partnership with the Director and relevant leads.
Skills and Experience
- 3-5 years’ experience in multi-channel communications, digital/content operations or similar.
- Proven ownership of channel plans, governance and optimization using analytics.
- Experience managing creative and digital teams and coordinating complex workflows.
- Strong editorial/writing skills and familiarity with accessibility standards.
- Sector experience in public services, education, employability or regulated environments is desirable.
Additional Information
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role you are applying to, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Details
- Location: Remote working with some travel across UK & Ireland when required
- Hours: 37 hours a week. Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Closing Date: 17 October 2025
- Salary: ÂŁ38,000 to ÂŁ45,000 p.a. (dependent on experience)
Interested? There’s an easy to apply route to upload your CV. Please apply with a supporting cover letter that outlines how your skills and experience meet the requirements of the role. If you need any further information, talk to our Internal Recruitment Team on 01702 595200.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make.
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Channel Optimisation & Communications Manager employer: Seetec
Contact Detail:
Seetec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Optimisation & Communications Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is a great way to demonstrate your expertise in channel optimisation and communications.
✨Tip Number 3
Prepare for interviews by researching the company’s recent projects and challenges. Tailor your answers to show how you can help them achieve their goals, especially in multi-channel strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Channel Optimisation & Communications Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Channel Optimisation and Communications Manager role. Highlight relevant experience and skills that align with our job description, especially in multi-channel communications and content strategy.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your skills and experiences meet the requirements of the role. Be specific about your achievements and how they relate to our goals at StudySmarter.
Showcase Your Data Skills: Since this role involves data-driven insights, don’t forget to mention any experience you have with analytics and performance tracking. We love seeing how you’ve used data to optimise channels and improve outcomes!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s the easiest way for us to receive your CV and cover letter, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Seetec
✨Know the Channels Inside Out
Before your interview, dive deep into the channels the company uses. Familiarise yourself with their content strategy and think about how you can optimise it. Be ready to discuss specific examples of how you've successfully managed multi-channel communications in the past.
✨Showcase Your Analytical Skills
Since this role involves data-driven insights, prepare to talk about how you've used analytics to inform your strategies. Bring examples of KPIs you've set and how you've tracked performance. This will demonstrate your ability to convert high-level objectives into actionable plans.
✨Highlight Your Creative Management Experience
The role requires managing creative teams, so be sure to share your experiences in leading digital and creative functions. Discuss how you've coordinated complex workflows and ensured on-time delivery while maintaining brand integrity and accessibility standards.
✨Prepare for Scenario Questions
Expect questions about crisis management and incident response protocols. Think of scenarios where you've had to manage a communication crisis and how you handled it. This will show your readiness to uphold brand compliance and safeguard standards in challenging situations.
