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For Companies At a Glance
- Tasks: Support participants in a correctional setting with guidance and motivation.
- Company: Join Seetec, an employee-owned organisation focused on community and people-centred services.
- Benefits: Enjoy 25 days annual leave, healthcare cash plan, and retail discounts.
- Why this job: Make a positive impact on lives while working in a supportive and diverse environment.
- Qualifications: Experience in probation or social care is preferred; confidence and communication skills are key.
- Other info: This role requires a DBS check and values applications from all backgrounds.
The predicted salary is between 24650 - 29000 £ per year.
Job Role
Join Our CFO Evolution Team: Custody Support Worker Opportunity. We are looking for a compassionate and motivated Custody Support Worker to join our CFO Evolution team and make a real difference in the lives of individuals in custody.
In this role, you will support a caseload of participants within a prison environment starting from initial engagement and assessment and continuing throughout their sentence. You will provide motivational guidance and tailored support to help participants stay engaged, overcome personal challenges, and prepare for successful reintegration into the community.
Support is delivered through a mix of one-to-one sessions and group interventions, with a strong focus on pre-release planning to ensure a smooth transition back into society.
We are ideally looking for someone with experience in one or more of the following areas: probation services supporting individuals under supervision or on license, social care working with vulnerable adults or young people, prison or custody settings with a focus on rehabilitation or reintegration, substance misuse or mental health services involving motivational support or mentoring, or community outreach and housing support. We also welcome applications from recent graduates who are eager to gain experience in the criminal justice sector and make a meaningful impact. This is a rewarding opportunity that will allow you to help our participants change their lives around!
Benefits
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
- 2 Volunteer Days
- Pension – 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary pay review
- Refer a friend scheme
- Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Key Responsibilities
- Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
- Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
- Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
- To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
- Ensure all contractual targets are met.
Skills and Experience
- IAG Level 3 – desirable
- Experience managing a caseload of participants – desirable
- Knowledge of inputting and retrieving electronic data and maintain computer-based information systems in an accurate and timely manner. Experience in a target-driven environment
- Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
- Ability to motivate and sustain engagement of individuals.
Location
HMP Portland
Hours
37 Hours per week
Contract
Permanent
Closing Date
05 February 2026
EEO Statement
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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CFO Evolution - Custody Support worker - (HMP Portland) employer: Seetec
Contact Detail:
Seetec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CFO Evolution - Custody Support worker - (HMP Portland)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in correctional settings. Understanding their needs and barriers will help you demonstrate your ability to provide effective support during interviews.
✨Tip Number 2
Network with professionals in the probation, social care, or criminal justice sectors. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Custody Support Worker role.
✨Tip Number 3
Highlight any experience you have in coaching or mentoring individuals from diverse backgrounds. Be prepared to share specific examples of how you've motivated others to overcome obstacles, as this is crucial for the role.
✨Tip Number 4
Research Seetec’s values and mission, particularly their commitment to community and rehabilitation. Tailor your conversation during interviews to reflect how your personal values align with theirs, showcasing your passion for making a positive impact.
We think you need these skills to ace CFO Evolution - Custody Support worker - (HMP Portland)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Custody Support Worker position. Tailor your application to highlight relevant experience in probation, social care, or the criminal justice sector.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have managing a caseload or working with diverse backgrounds. Use specific examples to demonstrate your ability to motivate and engage individuals.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively communicated in previous positions. Mention both verbal and written communication experiences that relate to supporting participants.
Tailor Your Application: Make sure your CV and cover letter are tailored specifically for this role. Address the key responsibilities and skills mentioned in the job description, and explain how you can contribute to the team's success at Seetec.
How to prepare for a job interview at Seetec
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Custody Support Worker. Familiarise yourself with the key tasks, such as providing motivational support and managing caseloads, so you can discuss how your experience aligns with these duties.
✨Showcase Relevant Experience
Highlight any previous experience in probation, social care, or the criminal justice sector during your interview. Be prepared to share specific examples of how you've successfully engaged with diverse individuals and helped them overcome challenges.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might be asked to demonstrate your ability to motivate and engage participants, so think of examples where you've done this before.
✨Prepare Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, support systems in place for staff, and the organisation's approach to community reintegration. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
