At a Glance
- Tasks: Support participants in a correctional setting through group and one-on-one interventions.
- Company: Join Seetec, an employee-owned organisation dedicated to community support and social care.
- Benefits: Enjoy 25 days annual leave, healthcare cash plan, and retail discounts.
- Other info: This role is based at HMP Exeter with a permanent contract and a supportive team environment.
- Why this job: Make a real difference by helping individuals reintegrate into their communities and change their lives.
- Qualifications: Experience in probation/social care is ideal, but confidence and a passion for helping others matter more.
The predicted salary is between 24650 - 29000 £ per year.
Job Role
Join Our CFO Evolution Team: Custody Support Worker Opportunity
We’re looking for a compassionate and motivated Custody Support Worker to join our CFO Evolution team and make a real difference in the lives of individuals in custody.
In this role, you’ll support a caseload of participants within a prison environment from initial engagement and assessment through to the end of their sentence. You’ll provide motivational guidance and tailored support to help participants stay engaged, overcome personal challenges, and prepare for successful reintegration into the community. Support is delivered through a mix of one‑to‑one sessions and group interventions, with a strong focus on pre‑release planning to ensure a smooth transition back into society.
We are ideally looking for someone with experience in one or more of the following areas: probation services supporting individuals under supervision or on licence; social care working with vulnerable adults or young people; prison or custody settings with a focus on rehabilitation or reintegration; substance misuse or mental health services involving motivational support or mentoring; or community outreach and housing support. We also welcome applications from recent graduates who are eager to gain experience in the criminal justice sector and make a meaningful impact.
Key Responsibilities
- Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
- Collaborate closely with volunteer peer mentors and/or mentors to manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
- Contribute towards a learning environment in which all colleagues can develop their skills and experience, and engage in activities to share best practice.
- Ensure effective case management and coordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding changes in individual risk to the Probation Service and adherence to systems, policies and procedures that support risk management.
- Ensure all contractual targets are met.
Skills and Experience
- IAG Level 3 – desirable.
- Experience managing a caseload of participants – desirable.
- Knowledge of inputting and retrieving electronic data and maintaining computer‑based information systems accurately and in a timely manner. Experience in a target‑driven environment.
- Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
- Ability to motivate and sustain engagement of individuals.
Benefits
- £25,877 - £29,000 per annum (dependent on experience).
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days).
- 2 Volunteer Days.
- Pension – 5% Employee, 5% Employer.
- Healthcare Cash Plan, including 3× salary life assurance.
- Annual salary review.
- Refer a friend scheme.
- Free access to Benefit Hub – an online portal with access to discounts, a cycle‑to‑work scheme, and other voluntary benefits.
Location & Details
Location: Exeter
Hours: 37 hours per week
Contract: Permanent
Closing Date: 17 June 2026
You will be required to undergo a Disclosure and Barring Service (DBS) check.
Equal Opportunities
Seetec is an equal opportunities employer and actively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.
CFO Evolution - Custody Support worker - (Exeter) employer: Seetec
Seetec is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being and development of its employees. With a focus on community engagement and personal growth, staff members benefit from competitive salaries, generous leave policies, and opportunities for professional advancement within the justice and social care sectors. Working at HMP Exeter allows you to make a meaningful impact in the lives of participants while being part of an employee-owned organisation that values diversity and promotes a positive work environment.
StudySmarter Expert Advice🤫
We think this is how you could land CFO Evolution - Custody Support worker - (Exeter)
✨Tip Number 1
Familiarise yourself with the criminal justice system and the specific challenges faced by individuals in custody. Understanding these issues will help you connect better with participants and demonstrate your commitment to their reintegration.
✨Tip Number 2
Network with professionals in the probation and social care sectors. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities within the CFO Evolution team.
✨Tip Number 3
Showcase your ability to work with diverse groups by sharing relevant experiences during interviews. Highlight any previous roles where you successfully motivated or mentored individuals from various backgrounds.
✨Tip Number 4
Prepare for the interview by thinking of specific examples where you've helped others overcome obstacles. This will illustrate your coaching skills and your understanding of the support needed for successful reintegration.
We think you need these skills to ace CFO Evolution - Custody Support worker - (Exeter)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in probation, social care, or the criminal justice sector. Emphasise any specific skills that align with the job description, such as case management and communication abilities.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for helping individuals reintegrate into society. Mention specific experiences where you've motivated or supported others, and explain why you're drawn to this role at CFO Evolution.
Highlight Relevant Skills:In your application, focus on skills mentioned in the job description, such as excellent communication, ability to manage a caseload, and experience in a target-driven environment. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Seetec
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Custody Support Worker. Familiarise yourself with the tasks involved, such as providing motivational support and conducting both group and one-on-one interventions. This will help you articulate how your skills align with the job during the interview.
✨Showcase Relevant Experience
Even if you don't tick every box, highlight any relevant experience you have in probation, social care, or the criminal justice sector. Be prepared to discuss specific examples of how you've worked with diverse individuals and helped them overcome obstacles.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to demonstrate how you would engage with participants, so think about how you can showcase your verbal and non-verbal communication skills.
✨Emphasise Team Collaboration
This position involves working closely with peer mentors and other team members. Be ready to discuss your experience in collaborative environments and how you contribute to a positive learning atmosphere. Highlight any instances where you've shared best practices or supported colleagues in their development.
