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- Tasks: Support participants in a correctional setting through group and one-on-one interventions.
- Company: Join Seetec, an employee-owned organisation dedicated to community support and social care.
- Benefits: Enjoy 25 days annual leave, healthcare cash plan, and retail discounts.
- Why this job: Make a real difference by helping individuals reintegrate into their communities and change their lives.
- Qualifications: Experience in probation/social care is ideal, but confidence and a passion for helping others matter more.
- Other info: This role is based at HMP Exeter with a permanent contract and a supportive team environment.
The predicted salary is between 24650 - 29000 £ per year.
Job Role
We have exciting opportunity for Custody Support Worker to join our CFO Evolution team.
You\’ll be required to carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation.
Participants will get motivational support and direction to help them stay engaged throughout the duration of their sentence. You\’ll provide both group work and one-on-one interventions to help participants get over obstacles and reintegrate into their communities. to carry out efficient pre-release in preparation to facilitate a seamless integration into the community.
Our successful candidate will ideally have experience in probation/social care or experience working within the criminal justice sector. However, we appreciate that not everyone can tick every single box, so we\’re looking for someone confident who is comfortable working with a diverse range of people from a variety of backgrounds and circumstances and can coach/mentor them.
This is a rewarding opportunity that will allow you to help our participants change their lives around!
In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 – £29,000 per annum (dependent on experience) with these great benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Interested? There\’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-owned.
What our people say.
Location: HMP Exeter
Hours: 37 Hours per week
Contract: Permanent
Closing Date: Extended until 21 June 2025
Key Responsibilities
• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
• To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
• Ensure all contractual targets are met
Skills and Experience
• IAG Level 3 – desirable
• Experience managing a caseload of participants – desirable
• Knowledge of inputting and retrieving electronic data and maintain computer-based information systems in an accurate and timely manner. Experience in a target-driven environment
• Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
• Ability to motivate and sustain engagement of individuals.
Additional Information
Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of \”Ex-Offenders\” can be found on our website under\” About us\”
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Seetec recognises and actively promotes the benefits of a diverse workforce and are committed to treating all employees with dignity and respect regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
Seetec is an accredited Disability Confident employer so if you have a disability and feel you need support with your application or want to discuss alternative methods of applying, please contact our Head Office on 01702 201070 and ask for the Recruitment Team.
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CFO Evolution - Custody Support worker - (Exeter) employer: Seetec
Contact Detail:
Seetec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CFO Evolution - Custody Support worker - (Exeter)
✨Tip Number 1
Familiarise yourself with the criminal justice system and the specific challenges faced by individuals in custody. Understanding these issues will help you connect better with participants and demonstrate your commitment to their reintegration.
✨Tip Number 2
Network with professionals in the probation and social care sectors. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities within the CFO Evolution team.
✨Tip Number 3
Showcase your ability to work with diverse groups by sharing relevant experiences during interviews. Highlight any previous roles where you successfully motivated or mentored individuals from various backgrounds.
✨Tip Number 4
Prepare for the interview by thinking of specific examples where you've helped others overcome obstacles. This will illustrate your coaching skills and your understanding of the support needed for successful reintegration.
We think you need these skills to ace CFO Evolution - Custody Support worker - (Exeter)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in probation, social care, or the criminal justice sector. Emphasise any specific skills that align with the job description, such as case management and communication abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping individuals reintegrate into society. Mention specific experiences where you've motivated or supported others, and explain why you're drawn to this role at CFO Evolution.
Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, such as excellent communication, ability to manage a caseload, and experience in a target-driven environment. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Seetec
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Custody Support Worker. Familiarise yourself with the tasks involved, such as providing motivational support and conducting both group and one-on-one interventions. This will help you articulate how your skills align with the job during the interview.
✨Showcase Relevant Experience
Even if you don't tick every box, highlight any relevant experience you have in probation, social care, or the criminal justice sector. Be prepared to discuss specific examples of how you've worked with diverse individuals and helped them overcome obstacles.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to demonstrate how you would engage with participants, so think about how you can showcase your verbal and non-verbal communication skills.
✨Emphasise Team Collaboration
This position involves working closely with peer mentors and other team members. Be ready to discuss your experience in collaborative environments and how you contribute to a positive learning atmosphere. Highlight any instances where you've shared best practices or supported colleagues in their development.
