In Work Support Adviser in Bury St Edmunds

Are you passionate about helping people thrive in work? Do you have the skills to support individuals to sustain employment and progress in their roles? We are looking for an In‐Work Support Adviser to join our team and make a meaningful impact on the Restart Programme. In this role, you will work closely with participants who have moved into employment, providing tailored support to help them overcome barriers, retain work, and progress in their careers. You will use coaching techniques, local networks and best practice approaches to deliver a high‐quality, person‐centred service.

Responsibilities

• Manage a busy caseload of In Work Support Participants using a variety of coaching strategies to help Participants with mental health and wellbeing support needs to overcome barriers to maintaining employment.
• Use the Integration Framework of local specialist services to obtain support to address specific issues such as substance misuse.
• Develop relationships with multiple agencies and partners to include Job Centre Plus to support participants.
• Advocate in support of participants with employers to resolve challenges to job retention and in‐work support progression.
• When required, support participants in all aspects of job-search and interview preparation to ensure a match with the right job enabling them to sustain new employment.
• When required, market specific participants to employers and develop employer networks/engagement.
• Co‐produce effective in‐work support plans with participants and employers, based on an assessment of need, providing practical support to ensure retention or transition into work.
• Proactively participate in continuous improvement activities to ensure that In Work Support continues to deliver excellent customer service and a robust basis of evidence.
• Be actively involved in validating Placements and supporting Participants into Sustainable Employment.
• Maintain files and participant records to the required compliance and quality standards.
• Undertake any other duties, as required, appropriate to the post.

Qualifications

• Minimum of 5 GCSEs at grade C or above (or equivalent qualification) including Maths and English.
• Microsoft Office (Word, Outlook & Excel) – word processing, email, spreadsheets.
• Experience of working with and training people with disabilities and other barriers.
• Experience of working with Participants both on a one‐to‐one basis and in a group setting.

Desirable

• Educated to degree level or equivalent in a related subject.
• NVQ Level 3 Advice & Guidance Qualification (or equivalent).
• Experience of caseload management.
• Experience of working in a target‐driven environment and ability to self‐motivate to achieve results.
• Setting up learning opportunities including workshops and bespoke programs of work.
• Direct previous experience of a similar role. Roles considered to be similar include the role of Employment Adviser on a welfare‐to‐work contract or a publicly funded service.

Benefits

• In return for your dedication, knowledge, and commitment, we are offering a competitive salary of £26,500 - £29,858 p.a. (dependent on experience) with these great benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days).
• 2 Volunteer Days.
• Company Pension Scheme – 5% Employee / 5% Employer.
• Health Insurance Allowance.
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance.
• Annual Pay Review.
• Enhanced Maternity/Adoption and Paternity Pay Arrangements.
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets.
• Refer a Friend Scheme.

How to Apply

Interested? There is an easy to apply route below to upload your CV!

Contact

If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.

Seetec Group is an employee‐owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.