Responsibilities
- Manage a caseload of up to 25 clients with health support needs who are motivated to start or return to work.
- Deliver the Individual Placement and Support (IPS) approach, with training provided.
- Meet and support clients to understand their key skills, aspirations, and goals through a Vocational Profile, and produce an Action Plan to help them obtain and sustain competitive employment. This includes support with job search, CV production, application forms, interview techniques, and career development.
- Assess clients' support needs related to work, which may include benefits/welfare advice and disclosure of health symptoms, and provide support & guidance.
- Attend regular multidisciplinary team meetings with key partners as an embedded IPS practitioner.
This is a target‑driven role where your ability to engage, motivate and connect with employers will make a real impact.
Qualifications
Essential
- Fully IT‑literate, with confident use of Microsoft Office 365 and modern digital tools including Microsoft Teams and Skype for Business.
- Knowledge or experience of employer needs and employer engagement.
- Experience working in a target‑driven environment.
- Proven ability to deliver services that meet contractual and quality standards.
Desirable
- Experience and training in the IPS approach.
- Level 3 Diploma in Employability Services Sector Qualification.
- QCF in Advice & Guidance (Level 3).
- Knowledge of the recruitment industry.
- Experience of working with people in the provision of information, advice & guidance.
- Full driving licence to enable deployment across a specified geographical area (region), when required.
Benefits
Competitive salary range £31,767 per annum (dependent on experience).
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Company Pension Scheme – 5% Employee, 5% Employer
- Health Insurance Allowance
- Employer‑Paid Healthcare Cash Plan, incl. 3 × salary life assurance
- Annual Pay Review
- Enhanced maternity/adoption and paternity pay arrangements
- Free access to BenefitHub – an online portal with retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver commuter tickets
- Refer a Friend Scheme
Additional Details
- Location: Mobile role covering the Birkenhead and Wirral areas; must hold a valid driving licence and have access to own vehicle.
- Hours: 37 hours a week – Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm.
- Contract: Permanent.
