Accommodation Support Officer - (HMP Liverpool)

Are you passionate about making a real difference in people’s lives? We’re looking for committed Accommodation Support Officers to support individuals with their housing needs. In this role, you will manage a caseload of adult males in custody, working closely with Probation Practitioners. You will assess needs, develop tailored accommodation plans, and support participants to overcome housing challenges while understanding their rights and responsibilities.

You will also maintain accurate records, manage your caseload, and build strong relationships with internal teams and external partners to achieve positive outcomes. We welcome applicants from a range of backgrounds, including social care, mental health, education, criminal justice, or recent graduates. If you bring a person-centred approach and transferable skills, we would love to hear from you. You will be an effective communicator, able to engage and motivate individuals from diverse backgrounds. Resilient and adaptable, you’ll act as a positive role model, supporting people to make meaningful changes and move toward independence.

In return, we offer training, ongoing support, and the opportunity to make a real and lasting impact every day. In return for your dedication, knowledge, and commitment, we're offering a competitive salary starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Location: HMP Liverpool
Hours: Full time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 08 June 2026

Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns

Skills and Experience

• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Good organisation skills and ability to meet deadlines

Communities is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.