Careers Information Advice and Guidance Adviser (CIAG in custody) - (Surrey)

We're hiring a Careers Information Advice and Guidance Adviser to join our team. As a Careers Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence and aspirations needed for a fresh start by providing tailored career coaching, workshops and personalised action plans. You'll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job; it's a chance to transform lives, reduce reoffending and contribute to stronger communities.

Our ideal candidate will possess a combination of specific skills, qualifications and personal attributes. You’ll need to be resilient, empathetic and adaptable. If you seek purpose, challenge and a role that makes a tangible difference, this could be the ideal next step in your career.

In return for your dedication, knowledge and commitment, we’re offering a competitive salary range £26,000 up to £29,000 (dependent on experience) with the following benefits:

• 25 days annual leave + bank holidays + birthday day off (with the opportunity to buy additional days)
• 2 volunteer days
• Pension – 5% employee, 5% employer
• Healthcare cash plan, including 3 × salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to BenefitHub – an online portal with a wide range of retail discounts, cycle-to-work scheme and additional voluntary benefits

When you're ready to apply, you can submit your CV through our application system.

Location: HMP Send
Contract: Permanent
Hours: 37.5 hours per week
Closing Date: 12 May 2025

Key Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
• Record all interactions with prisoners on relevant justice systems, updating case notes and local MI systems.
• Document advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and where required travel to external events and training to support CPD.

Skills and Experience

• High level of initiative and motivation with the ability to seek out solutions to problems.
• Excellent interpersonal skills with the ability to work independently.
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process.
• Customer / Service User Focus.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of "Ex-Offenders" can be found on our website under "About us". Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.