Custody Support Worker - (HMP Eastwood Park) in Somerset

A unique and exciting opportunity to be hands-on in the creation and day-to-day running of a new Custody Hub, specifically designed to support the female cohort, as part of the Custody Support provision within our CFO Evolution team. You will be required to carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation. Participants will receive motivational support and direction to help them stay engaged throughout the duration of their sentence. You will provide both group work and one-on-one interventions to help participants overcome obstacles and reintegrate into their communities, carrying out efficient pre-release preparation to facilitate a seamless integration into the community.

Ideal candidates have experience in probation/social care or working within the criminal justice sector, but we seek someone confident and comfortable working with a diverse range of people and able to coach and mentor. This is a rewarding opportunity that will allow you to help our participants change their lives around!

In return for your dedication, knowledge, and commitment, we offer a competitive salary of £25,877- £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 × salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Key Responsibilities

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Collaborate with volunteer peer mentors and/or mentors to manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, sharing best practice.
• Ensure effective case management and coordination of risk with a particular focus on safeguarding adults and children. This includes timely notification of concerns regarding change in individual risk to the Probation Service and adherence to systems, policies and procedures to support risk management.
• Ensure all contractual targets are met.

Skills and Experience

• IAG Level 3 (desirable)
• Experience managing a caseload of participants (desirable)
• Knowledge of inputting and retrieving electronic data and maintaining computer-based information systems accurately and timely; experience in a target-driven environment.
• Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
• Ability to motivate and sustain engagement of individuals.

Additional Information

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”. Seetec is an equal-opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.