Employment Specialist - (Sutton / Merton ) in London

Are you passionate about working with people and being part of their journey to find employment? If yes, then this could be the ideal role for you as we’re recruiting an Employment Specialist to join our amazing team!

The role of the Employment Specialist is to achieve delivery targets by working with participants to identify employment opportunities and support them into sustainable employment. The participants you’ll work with will mainly require health support needs. You’ll deliver our approach providing person-centred advice and guidance to clients, whilst building positive relationships with referral partners and relevant local employers to enable clients to move into suitable employment.

Our ideal candidate will have knowledge or experience of employer needs and employer engagement and experience of working in a target driven environment. We are, however, open to various backgrounds and experiences as we are able to provide superb on-the-job training. We’re not looking for someone who ticks every box, just so long as you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help our participants in their first steps back into employment.

This is a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future and will also allow us to become better with your unique experiences.

All new colleagues will be offered to enrol on a Level 2 Employment Apprenticeship and have the prospect to move into other apprenticeship levels. We are committed to creating a diverse and inclusive workplace and strongly encourage applications from underrepresented groups.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £33,000 to £40,700 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Company Pension Scheme - 5% Employee 5% Employer
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Location: Sutton / Merton based in South London

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Contract: Permanent

Closing Date: 10 September 2026

Key Responsibilities

• Meet, and strive to exceed personal performance targets, Key Performance Indicators and all Quality and Compliance measures.
• Progressively manage a caseload of referred customers with a learning disability using a variety of appropriate strategies to help them overcome barriers to gaining employment.
• Learning disability awareness and self development/knowledge to provide specialist support to customer group.
• Undertake in-depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression to employment.
• Achieve the Customer Service and Quality Standards required on the programme.
• Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
• Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
• Use social prescribing to develop and improve customer circumstances (e.g. healthy eating classes, smoking cessation and social groups).
• Work with multiple agencies to develop holistic approaches to support customers. With customer consent undertake case conferences with external agencies to jointly optimise support packages.
• Fully understand the local labour market to source suitable job opportunities.
• Undertaking direct marketing to employers using digital and electronic formats e.g. email, LinkedIn, Facebook, Twitter etc.
• Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments.
• Co-produce effective in-work support plans with participants and employers, based on an assessment of need, providing practical support to ensure a smooth transition into work. When appropriate facilitate job carving opportunities.
• Be mindful of Health & Safety within the customer’s workplace and actively promote and report (if appropriate) to ensure a safe working environment for all customers.
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
• Maintain IT files and customer records to the required compliance and quality standards.
• Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.

Skills and Experience

• Solid understanding of labour market trends and employment opportunities across the designated area.
• Proven ability to support individuals facing complex challenges, particularly those with learning disabilities.
• Confident user of Microsoft 365 applications and digital communication platforms, including Microsoft Teams and Skype for Business.
• Demonstrated success in a performance-focused setting, consistently achieving objectives and key measures.
• Track record of providing customer-focused support in line with contractual requirements, compliance expectations, and service quality benchmarks.
• Familiarity with SEQF standards and supported employment principles.
• Level 3 Award in Employability Services Sector, or a comparable qualification.
• Awareness of welfare‑to‑work programmes and employment support provision.
• Understanding of candidate attraction, talent sourcing, and employer engagement practices.
• Background in delivering information, advice, and guidance to help individuals progress towards their goals.
• Full UK driving licence with the flexibility to travel throughout the region when required.

Additional Information

Seetec is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.