Resettlement Support Mentor — Volunteer in Liverpool

Join us as a Volunteer Mentor within our Communities and Education Division. Are you passionate about making a difference in your community? Join us as a Resettlement Support Volunteer and play a vital role in supporting individuals on probation to achieve their goals, improve their wellbeing, and reintegrate into society.

As a volunteer, you’ll provide personalised, one-to-one support to participants primarily men over the age of 18 helping them build confidence in reading and writing, manage housing and budgeting needs, explore employment opportunities, and overcome social isolation. You’ll connect participants with support agencies and encourage a sense of self-worth and community reintegration.

We’re looking for individuals with strong communication skills, reliability, and the ability to use their initiative. You’ll need to respect confidentiality, maintain professional boundaries, and be a positive role model through pro-social behaviour. Basic IT skills and an open-minded, nonjudgmental attitude are essential. Most importantly, you’ll empower participants to make their own informed choices. We welcome volunteers from all walks of life to reflect the diversity of the communities we serve. If you have lived experience of the Criminal Justice System and are now ready to give back, we especially encourage you to apply. Eligibility criteria apply, for example, being substance-free for six months and actively taking responsibility for past behaviour. You must be over 18 to volunteer.

In return, you’ll gain valuable experience, ongoing training, and the chance to make a real impact in someone’s life.

• Offer both practical and emotional support tailored to individual needs
• Motivate participants to attend scheduled appointments and comply with licence conditions
• Assist with completing forms and navigating essential paperwork
• Help individuals access resources that support their personal development
• Contribute to public safety by reporting any concerning behaviour
• Participate in regular supervision sessions with the volunteer coordinator
• Submit session feedback within 48 hours; report safeguarding concerns immediately
• Uphold Seetec’s values in all interactions with participants
• Follow lone working procedures to ensure safety
• Promote equality, diversity, and maintain professional boundaries
• Join team meetings and engage in ongoing training opportunities

• Strong listening and communication abilities
• Dependability in keeping appointments and commitments
• Initiative to seek out and utilise helpful resources
• Respect for confidentiality and appropriate information sharing
• Understanding of professional boundaries and guidance in volunteer relationships
• Ability to model positive behavior and attitudes
• Open‑minded, non‑judgmental, and self‑aware approach
• Familiarity with basic IT tools
• Supportive of individuals making their own informed choices

Location: North West

In return for your dedication, knowledge, and commitment, we offer an amazing training programme to prepare you for the role. This comprises of both online and classroom training on the following subjects:

• Safeguarding vulnerable adults
• Safeguarding children
• Mental health awareness

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender re‑assignment, religion or belief, marital status, or pregnancy and maternity.