Asset and Supplier Analyst in Hockley

Join our Service Delivery team as an Asset and Supplier Analyst to oversee and be responsible for the maintenance and configuration of all corporate user devices, including any hardware built or refreshed, enabling business operations to meet security, statutory and regulatory requirements and ensuring services are delivered to our business units by the team or any partnered supplier.

Our successful candidate will have excellent customer service skills, good IT knowledge, and the ability to manage workloads effectively and meet deadlines. You’ll possess strong written and verbal communication skills, be able to work independently, and enjoy a team environment.

Salary: £25,877 to £26,750 p.a. (dependent on experience)

Location: Hockley

Hours: 37 hours a week – Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:30pm

Closing Date: 28 April 2026

Benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee, 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Refer A Friend Scheme
• Free access to BenefitHub – an online portal with a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Key Responsibilities:

• Undertake tasks required to meet Service and Operational levels and Device Performance targets.
• Engage with onboarding and current operational suppliers to support business activities.
• Support the provisioning of IT equipment from any partnering supplier.
• Manage lifecycle of hardware and software models from introduction to disposal.
• Maintain and ensure security tags and asset tags are correctly applied.
• Update the ITSM tool to ensure device data accuracy for supplied, returned or audit-determined items.
• Carry out and schedule reports from the ITSM tool when needed for audits and quality checking.
• Respond to end-user requests for peripherals and DSE equipment.
• Process returned items of equipment.
• Support the packaging of equipment for distribution.
• Coordinate Field Engineers’ schedules.
• Contribute to supplier meetings where necessary.

Skills and Experience:

• Education to GCSE level or equivalent by experience.
• Good written, verbal communication and presentation skills.
• Excellent customer service skills.
• Knowledge of IT Service Management.
• Ability to manage multiple requests and adhere to deadlines.
• Excellent time management, planning and organisational skills.
• Ability to use own initiative and work independently.
• A team player with the ability to pull together to achieve the greater goal.
• Inquisitive and able to challenge.

Additional Information:

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Depending on the role you are applying to, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.