Customer Experience Specialist - Help People Find Work
Customer Experience Specialist - Help People Find Work

Customer Experience Specialist - Help People Find Work

Full-Time 25877 - 27000 £ / year (est.) No home office possible
Seetec Group Ltd.

At a Glance

  • Tasks: Support job seekers and stakeholders with onboarding and service delivery.
  • Company: Seetec Group Ltd., dedicated to helping people find work.
  • Benefits: Competitive salary, 25 days annual leave, and great perks.
  • Other info: Join a supportive team in a rewarding environment.
  • Why this job: Make a real difference in people's lives by helping them find work.
  • Qualifications: Proven customer service experience and strong IT skills.

The predicted salary is between 25877 - 27000 £ per year.

Seetec Group Ltd. is looking for a Customer Experience Adviser in Kingswood. You'll be the welcoming face for participants and stakeholders, handling service delivery in person and over the phone.

Key responsibilities include:

  • Onboarding support
  • Job search activities
  • Maintaining customer records

The ideal candidate has proven customer service experience and a strong IT background. A competitive salary of £25,877 to £27,000 p.a. and great benefits, including 25 days annual leave, are offered.

Customer Experience Specialist - Help People Find Work employer: Seetec Group Ltd.

Seetec Group Ltd. is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Kingswood, the company provides competitive salaries, generous annual leave, and opportunities for career advancement, making it an ideal place for those passionate about helping others find meaningful employment.
Seetec Group Ltd.

Contact Detail:

Seetec Group Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Specialist - Help People Find Work

✨Tip Number 1

Get to know the company! Research Seetec Group Ltd. and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in helping people find work.

✨Tip Number 2

Practice your customer service skills! Since you'll be the welcoming face for participants, role-play common scenarios with friends or family. This will boost your confidence and prepare you for real-life interactions.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the company and might even lead to a referral.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Customer Experience Specialist - Help People Find Work

Customer Service Experience
Onboarding Support
Job Search Activities
Service Delivery
IT Skills
Communication Skills
Record Keeping
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and IT skills. We want to see how your background aligns with the role of a Customer Experience Specialist, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping people find work and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!

Showcase Your Communication Skills: As a Customer Experience Adviser, communication is key. In your application, highlight any experiences where you’ve successfully interacted with customers or stakeholders, whether in person or over the phone. We want to see your friendly side!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Seetec Group Ltd.

✨Know the Company Inside Out

Before your interview, take some time to research Seetec Group Ltd. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As a Customer Experience Specialist, your ability to connect with people is crucial. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Demonstrate Your IT Proficiency

Since a strong IT background is essential for this role, be ready to discuss your technical skills. Mention specific software or tools you've used in previous jobs, and if possible, relate them to how they can benefit Seetec Group Ltd. in delivering excellent customer service.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.

Customer Experience Specialist - Help People Find Work
Seetec Group Ltd.

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