Community Support Worker - (Swindon)

Overview

Select how often (in days) to receive an alert:

We have an exciting opportunity for CFO Evolution – Community Support worker to join our team. As a support worker, you will be expected to perform duties for a caseload of participants in a community environment. Starting with the first exchange and assessment with the participant and continuing with them during their sentence by providing guidance and encouraging support. Interventions will be given one-on-one and through group work to assist participants in overcoming challenges, reintegrating back into their communities, and exiting the course. The initiative aims to establish safe spaces where people who have undergone rehabilitation may engage in positive activities that increase social acceptance, improve general health, and provide them with the skills to meet daily obstacles.

Location: Swindon • Hours: 37 hours per week • Contract: Permanent • Closing Date: 18 September 2025

Key Responsibilities

• Meet individual performance targets and contribute towards team performance targets in line with contractual requirements.
• Collaborate with volunteer peer mentors to manage caseloads and connect participants with resources for housing, substance use, physical and mental health, etc.
• Contribute to a learning environment where colleagues develop their skills and share best practice.
• Ensure effective case management and coordination of risk with safeguarding of adults and children; notify concerns to the Probation Service and follow policies and procedures to support risk management.
• Ensure all contractual targets are met.

Skills and Experience

• IAG Level 3 – desirable
• Experience managing a caseload of participants – desirable
• Experience with electronic data input/output and maintaining computer-based information systems in a target-driven environment
• Excellent verbal, non-verbal and written communication skills; ability to relate to people at all levels and in a variety of settings
• Ability to motivate and sustain engagement of individuals

Benefits

• £24,650 – £29,000 per annum (dependent on experience)
• 25 days annual leave + Bank Holidays + Birthday Day off (with opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee / 5% Employer
• Healthcare Cash Plan, including 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub (retail discounts, cycle to work, and additional voluntary benefits)

Additional Information

Communities and Education Division is part of an employee-owned organisation and delivers tailored support across a range of contracts, including CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe everyone should have the opportunity to build a better future, regardless of past choices or challenges. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect all staff to share this commitment, in line with the Prevent Duty and the promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement on Ex-Offenders can be found on our website under \”About us\”. Seetec is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.