Community Support Worker -(Gloucester)

Location: Gloucester and Cheltenham

Hours: 37 hours per week

Contract: Permanent

Closing Date: 07 November 2025

We have an exciting opportunity for a Community Support Worker to join our team. As a support worker, you will work with a caseload of participants in a community environment, starting with the initial assessment and continuing with guidance and support during their engagement. Interventions will be delivered one-on-one and through group work to help participants overcome challenges, reintegrate into their communities, and progress through the programme. The initiative aims to establish safe spaces where individuals who have undergone rehabilitation can engage in positive activities that improve health, social inclusion, and develop practical skills to meet daily obstacles.

The successful candidate will ideally have experience in probation, social care or the criminal justice sector. We value the ability to work with diverse backgrounds and circumstances and to coach/mentor participants. This is a rewarding opportunity to help participants change their lives.

In return for your dedication, knowledge and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV. If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

Additional Information: Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that help people overcome barriers and live more fulfilled lives. We aim to equip individuals with the necessary skills to desist from offending, reintegrate into their local communities, and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to uphold this commitment in line with the Prevent Duty and the promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate. Our policy statement on “Ex-Offenders” is available on our website under About us. Seetec is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Key Responsibilities:

• Meet individual performance targets and contribute toward team performance targets in line with contractual requirements.
• Collaborate with volunteer peer mentors to manage caseloads and connect participants with resources for housing, substance use, physical and mental health.
• Contribute to a learning environment to develop colleagues’ skills and share best practice.
• Ensure effective case management and coordination of risk with safeguarding of adults and children, including timely notification of concerns and adherence to policies and procedures.
• Ensure all contractual targets are met.

Skills and Experience:

• IAG Level 3 – desirable
• Experience managing a caseload of participants – desirable
• Knowledge of inputting and retrieving electronic data and maintaining computer-based information systems in an accurate and timely manner; experience in a target-driven environment
• Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels
• Ability to motivate and sustain engagement of individuals

"We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect all staff to share and uphold this commitment" is part of our policy and approach to safeguarding.