Community Coach (Cambridge)

Are you passionate about making a difference in your community? Do you thrive on building relationships and connecting people with life-changing opportunities? If so, we want to hear from you! We’re seeking a dynamic and proactive Community Coach to join our team and play a pivotal role in driving engagement and referrals into our employment support programmes. This is a unique opportunity to work at the heart of your community, helping individuals access the services they need to move forward in life.

You’ll be instrumental in developing and maintaining referral pathways with voluntary, community, and social enterprise (VCSE) organisations. You’ll build trusted relationships with a wide range of frontline services including charities, carers centres, faith groups, rehabilitation services, and domestic abuse refuges. Through proactive outreach in local hubs, schools, libraries, food banks, and other community spaces, you will promote our services and connect individuals with the support they need. You’ll organise and attend community events, drop-in sessions, and engagement roadshows, while also delivering information sessions and facilitating people panels to gather feedback and enhance service delivery.

We’re looking for an individual with proven experience in stakeholder engagement and partnership development. You’ll be a confident and articulate communicator, capable of promoting services effectively and building strong relationships. You’ll also demonstrate excellent networking skills across a variety of sectors and communities, and be comfortable working within a high-performance, target-driven environment.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £29,150 - £32,499 p.a. (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Company Pension Scheme - 5% Employee 5% Employer
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.

Key Responsibilities:

• Develop and maintain referral pathways with VCSE organisations and other community-based services.
• Build and nurture relationships with charities, carers centres, faith groups, rehabilitation centres, domestic abuse refuges, and other frontline services.
• Promote a healthy and engaged voluntary sector that delivers quality services to local residents.
• Conduct outreach through local hubs, health centres, schools, food banks, libraries, and cafes.
• Organise and attend drop-in sessions, community events, engagement roadshows, and resident focus groups.
• Deliver information sessions in trusted community spaces to raise awareness of services.
• Run people panels to gather feedback and improve service delivery.
• Promote services via social media and other digital platforms.
• Attend stakeholder forums, networking events, and local service groups to represent the programme.
• Educate residents about the programme and assess suitability.
• Support potential participants in completing Expressions of Interest (EOIs).
• Signpost individuals to alternative services when appropriate.
• Provide timely and robust feedback to referral partners.
• Act as an employee owner always considering the best interests of the company, shareholders and other colleagues.
• Ensure best practice is identified, adhered to and championed.
• Be prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays.
• Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
• Handle personal data in accordance with the organisation's data protection policy.
• Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• Undertake any other duties, as required, appropriate to the post.

Skills and Experience:

• Proven experience in developing and leveraging relationships with stakeholders.
• Strong communication skills with the ability to promote services effectively.
• Demonstrated success in networking and building partnerships across diverse sectors.
• Experience working in a high-performance, target-driven environment.
• Ability to deliver services that meet contractual and quality standards.
• Proficient in Microsoft Office 365 and digital communication tools (e.g., Teams, Skype).
• GCSEs (or equivalent) in English and Maths at Grade C or above, or equivalent experience.
• Experience in recruitment, government-funded services, or similar sectors.
• Understanding of the employability industry and local labour market challenges.
• Knowledge of the specified geographical area and its community landscape.
• Ability to travel across the region as required.

SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.