Restart - Employment Adviser - ( Bury St Edmunds )

Are you passionate about making a real difference in people’s lives? We’re always looking to connect with talented Employment Advisers who are driven to help individuals overcome barriers and move into meaningful, sustainable work. By registering your interest, you’ll be among the first to hear about upcoming opportunities across our key locations. Join a purpose‑driven organisation where your skills and experience can truly make an impact empowering people to build brighter futures.

Our ideal candidates bring excellent customer service skills, a results‑focused mindset and a genuine passion for motivating others. You’ll be proactive, solution‑oriented and confident working independently in a fast‑paced environment.

Don’t worry about ticking every box. If you’re motivated to support others, make a real impact and help us empower lives and improve communities, you could be exactly who we’re looking for. Register your interest today and take the first step towards a rewarding career with real purpose.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with the following additional benefits:

Location & Working Pattern: Office‑based role located in Bury St Edmunds, offering a structured and supportive working environment. Weekly working hours: 37 hours per week, Monday to Thursday: 8:30 am – 5:00 pm & Friday: 8:30 am – 4:30 pm.

• Deliver exceptional customer experiences, ensuring every individual feels supported, engaged and motivated throughout their journey.
• Manage a caseload of customers, using tailored strategies to help them overcome barriers and progress into sustainable employment.
• Work towards and exceed performance targets (KPIs), maintaining a strong focus on outcomes and results.
• Conduct thorough assessments to understand each customer’s circumstances, goals and ambitions, shaping personalised support plans.
• Create and deliver tailored action plans, providing practical job search, interview preparation and employment support.
• Build strong employer and stakeholder relationships, using local labour market knowledge to source opportunities and match customers to the right roles.
• Actively participate in and promote Prevent and the safeguarding of children, young people and vulnerable adults.
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• Undertake any other duties as required, appropriate to the post.

• Foundational knowledge of self‑employment, with the confidence to offer initial guidance and signposting where needed.
• Confident IT skills, including experience using Microsoft Office and digital tools to support customers effectively.
• Proven ability to thrive in a target‑driven environment, with a focus on achieving and exceeding goals.
• Experience delivering high‑quality services, consistently meeting contractual requirements and quality standards.
• Strong understanding of the employability sector, with insight into effective approaches that support individuals into work.
• Knowledge of the recruitment landscape, with an appreciation of employer needs and hiring practices.
• Experience providing information, advice and guidance, with a passion for supporting people to make informed decisions and achieve their goals.
• Full UK driving licence, with the flexibility to travel as required to support customers and meet business needs.

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee / 5% Employer
• Healthcare Cash Plan, incl. 3 × salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle‑to‑work scheme and additional voluntary benefits

Seetec is an equal‑opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.