Custody and Community Support Worker Peripatetic - (Bristol)

We’re hiring a Support Worker (Peripatetic) to join the CFO Evolution programme. In this role, you will carry out effective assessments, deliver tailored interventions, and build strong relationships with stakeholders within custodial settings. Your primary focus will be to support participants in identifying and addressing their individual needs, with the aim of reducing their risk of reoffending. You’ll manage a caseload and provide coordinated oversight of risk, with a strong emphasis on safeguarding both adults and children. This includes promptly reporting any changes in individual risk to the Probation Service and adhering to established policies, procedures, and systems to ensure effective risk management.

From initial engagement and assessment, you will offer motivational support and guidance throughout participants’ sentences. You’ll deliver both one-to-one and group interventions to help individuals overcome barriers to reintegration. A key part of the role involves preparing participants for release, ensuring a smooth and well-supported transition back into the community. The role will require you to work closely with peer mentors and volunteers to support caseload management and connect participants with vital services such as housing, substance misuse support, and physical and mental healthcare. Due to the peripatetic nature of this role, regular travel across the designated cluster is required for caseload management, service delivery, and attending internal and external meetings. Flexibility to cover other locations within the South West region may also be necessary.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £24,650 to £29,000 p.a. (dependent on experience) with great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Location: The role will be based at the Bristol Hub as a base with travel expected across Bristol/Avon, Gloucester, Somerset and Wiltshire.

Permanent Hours: 37 hours a week.

Closing Date: 08 November 2025

Key Responsibilities

• Manage a caseload of participants across both custody and community settings.
• Complete pre-release work, through the gate support, initial assessments and creation of tailored action plans, deliver interventions on a one-to-one and group work basis, motivational support and guidance to help and sustain engagement, progress reviews, and reinforce positive outcomes.
• Ensure accurate and timely recording of data to meet contractual, administrative and financial requirements.
• Meet individual performance targets and contribute towards meeting team performance targets.
• Ensure effective case management and coordination of risk with a focus on safeguarding adults and children, including timely notification of concerns to the Probation Service and adherence to risk management systems.
• Implement safeguarding policies and procedures to protect children and vulnerable adults in both custodial and community settings.
• Lead and contribute to the delivery of assessments and interventions designed to reduce re-offending, promote engagement in services, overcome barriers to employment, access mainstream services and reintegrate into local communities.
• Work closely with peer mentors and volunteers to aid caseload management and connect participants with housing, substance, physical and mental health support.
• Contribute to a learning environment where colleagues develop skills and share best practice.
• Advise on regulations, company policies and contractual requirements, e.g. Health & Safety and Information Security, and handle personal data in accordance with the organisation’s data protection policy.
• Act as an employee owner and prioritise the best interests of the company, shareholders and colleagues.
• Champion best practice.
• Work flexibly to meet role needs, including travel and overnight stays.
• Accountable for own professional development and undertake training identified in the Performance Review process.
• Actively participate in Prevent, safeguarding children, young people and vulnerable adults.
• Adhere to company policies on safeguarding, equality, diversity, inclusion, quality, health and safety and IT.
• Perform any other duties as required for the post.

Skills and Experience

• Willingness and flexibility to travel across the cluster/region and work in both community and custodial settings as required.
• Resilience and focus in fast-paced, constantly evolving environments.
• Efficiency and effectiveness in meeting targets and contractual obligations within set timescales and available resources.
• Skill in engaging individuals with complex needs and disadvantaged backgrounds.
• Capacity to motivate and maintain engagement, supporting individuals through positive change.
• Strong time management, planning, and organisational skills.
• Excellent communication skills, verbal, non-verbal and written, with confidence to engage with people at all levels in diverse settings.
• Proven ability to build and maintain stakeholder relationships, including influencing and negotiating.
• Problem-solving mindset with a proactive approach to overcoming barriers.
• Team-oriented approach, contributing to shared goals and supporting colleagues.
• High levels of initiative and self-motivation.
• Sound judgement and decision-making skills, making clear, accurate and defensible choices.
• Analytical thinking and ability to research, interpret and draw insights from data.

Seetec is committed to combining knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome barriers to living a more fulfilled life. Our aim is to equip individuals with the necessary skills to desist from offending, successfully reintegrate into local communities and address barriers to work. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Seetec requires a Disclosure and Barring Service (DBS) check. The organisation supports recruitment of ex-offenders and will not discriminate in any way.