Employment Specialist CTW - (Basingstoke) in Andover

We’re currently recruiting an Employment Specialist to join our dedicated Connect to Work team. This role forms part of a specialist programme designed to support individuals with disabilities and/or health conditions into sustainable paid employment. As an Employment Specialist, you’ll play a vital role in helping participants achieve their employment goals. Working primarily with individuals who have health‑related support needs, you’ll identify suitable job opportunities and provide tailored guidance to help them secure long‑term, meaningful employment.

Using a person‑centred approach, you’ll offer bespoke advice and support to each client, while also developing strong relationships with referral partners and local employers. Your ability to engage with stakeholders and understand individual needs will be key to enabling successful employment outcomes.

To thrive in this role, you’ll bring a strong understanding of the local labour market in the relevant geographical areas, and proven experience supporting individuals with multiple and complex needs—particularly those with learning disabilities. You should have a track record of working in target‑driven environments while consistently delivering services that meet contractual and quality standards.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £30,000 to £32,000 p.a. (dependent on experience) with the following benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Company Pension Scheme - 5% Employee 5% Employer
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub – an online portal with a wide range of retail discounts
• Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Key Responsibilities

• Meet, and strive to exceed personal performance targets, Key Performance Indicators and all Quality and Compliance measures.
• Progressively manage a caseload of referred customers with a disability and/or health support needs using a variety of appropriate strategies to help them overcome barriers to gaining employment.
• Learning disability, health support needs awareness and self‑development/knowledge to provide specialist support to customer group.
• Undertake in‑depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression to employment.
• Achieve the Customer Service and Quality Standards required on the programme.
• Co‑produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
• Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
• Use social prescribing to develop and improve customer circumstances (e.g. healthy eating classes, smoking cessation and social groups).
• Work with multiple agencies to develop holistic approaches to support customers.
• With customer consent undertake case conferences with external agencies to jointly optimise support packages.
• Fully understand the local labour market to source suitable job opportunities.
• Undertaking direct marketing to employers using digital and electronic formats e.g. email, LinkedIn, Facebook, Twitter, etc.
• Identify the specific recruitment needs of each employer and undertake tailored pre‑screens and group assessments.
• Co‑produce effective in‑work support plans with participants and employers, based on an assessment of need, providing practical support to ensure a smooth transition into work.
• When appropriate facilitate job carving opportunities.
• Be mindful of Health & Safety within the customer’s workplace and actively promote and report (if appropriate) to ensure a safe working environment for all customers.
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits, etc.
• Maintain IT files and customer records to the required compliance and quality standards.
• Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.

Skills and Experience

• A good working knowledge of the local labour market in the specified geographical locations.
• Experience of working with people with multiple and complex needs, particularly those with learning disabilities.
• Fully IT literate in using a range of Microsoft Office programmes including 365 products and modern digital technologies, i.e. Microsoft Teams.
• Experience of working in a target‑driven environment.
• Experience of delivering services to meet contractual and quality standards.
• Knowledge of the employability industry and/or recruitment industry.
• Understanding of Supported Employment Opportunities and associated frameworks (IPS/SEQF).
• Experience of working with people in ‘advice & guidance’ environments.
• Full driving licence to enable deployment across a specified geographical area (region), when required.

Additional Information

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Location: Basingstoke

Hours: 37 hours a week. Monday to Thursday 8:30 am to 5 pm, Friday 8:30 am to 4:30 pm

Closing Date: 17 June 2026