Accommodation Support Officer -(Somerset)
Accommodation Support Officer -(Somerset)

Accommodation Support Officer -(Somerset)

Taunton Full-Time 24650 - 29000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support participants with housing needs and create tailored accommodation plans.
  • Company: Join a community-focused organisation dedicated to making a difference.
  • Benefits: Competitive salary, 25 days leave, healthcare plan, and retail discounts.
  • Why this job: Make a real impact by helping individuals reintegrate into their communities.
  • Qualifications: Interpersonal skills and a willingness to learn; experience in accommodation is a plus.
  • Other info: Full-time role with excellent career development opportunities.

The predicted salary is between 24650 - 29000 ÂŁ per year.

Accommodation Support Officer -(Somerset)

Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You’ll work with a caseload of adult males either residing within a custody environment or on license within the community. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet this through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, plus informing them of their rights within the process.

We pride ourselves in delivering person-focused services. This means you may possess a desirable transferable skills set. However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from a variety of backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behaviour.

In return for your dedication, knowledge, and commitment, we\’re offering a competitive salary starting from £24,650 – £29,000 per annum (dependent on experience) with these great benefits:

  • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
  • Pension – 5% Employee 5% Employer
  • Healthcare Cash Plan, incl. 3 x salary life assurance
  • Annual salary review
  • Refer a friend scheme
  • Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Somerset.
Hours: Full time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 17 October 2025

Key Responsibilities

  • Manage a caseload of participants, producing personalised accommodation plans
  • Carry out initial assessments, considering risk, situation and need
  • Record progress and outcomes timely and accurately using case management system
  • Maintain contact with participants, identifying any emerging risks and concerns

Skills and Experience

  • Experience or knowledge of Accommodation (incl. legislation) – desirable
  • Highly effective interpersonal and communication skills both verbally and in writing
  • Ability to establish and maintain effective working relationships
  • Experience or knowledge of the work of the Criminal Justice System
  • Good organisation skills and ability to meet deadlines

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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Accommodation Support Officer -(Somerset) employer: Seetec Group Ltd.

Seetec is an exceptional employer, offering a supportive and inclusive work environment in Somerset where you can make a meaningful impact on the lives of individuals navigating their housing needs. With a strong focus on employee development, competitive benefits including generous annual leave, a healthcare cash plan, and a commitment to community values, we empower our staff to grow professionally while fostering positive change in society.
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Contact Detail:

Seetec Group Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accommodation Support Officer -(Somerset)

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission, especially around supporting diverse individuals and creating tailored plans.

✨Tip Number 3

Practice your interpersonal skills! Role-play common interview questions with a friend or family member. This will help you feel more confident when discussing your experience and how you can build effective relationships with participants.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our community-focused team.

We think you need these skills to ace Accommodation Support Officer -(Somerset)

Interpersonal Skills
Communication Skills
Assessment Skills
Case Management
Risk Assessment
Organisational Skills
Knowledge of Accommodation Legislation
Understanding of the Criminal Justice System
Relationship Building
Time Management
Problem-Solving Skills
Empathy
Adaptability
Teamwork

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Support Officer. We want to see how you can support our participants effectively!

Showcase Your Interpersonal Skills: Since this role is all about building relationships, don’t forget to emphasise your excellent communication skills. Share examples of how you've successfully engaged with diverse groups in the past.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Seetec Group Ltd.

✨Know Your Stuff

Before the interview, make sure you understand the role of an Accommodation Support Officer. Familiarise yourself with the key responsibilities, such as managing caseloads and conducting assessments. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Interpersonal Skills

Since this role requires excellent interpersonal skills, think of examples from your past experiences where you've successfully built relationships or helped others. Be ready to discuss how you can engage with a diverse range of people and support them through their housing needs.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle specific situations, like dealing with a participant who is struggling to follow their accommodation plan. Practising these scenarios can help you articulate your thought process during the interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.

Accommodation Support Officer -(Somerset)
Seetec Group Ltd.
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  • Accommodation Support Officer -(Somerset)

    Taunton
    Full-Time
    24650 - 29000 ÂŁ / year (est.)

    Application deadline: 2027-10-08

  • S

    Seetec Group Ltd.

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