Accommodation Support Officer - (HMP Liverpool)

We’re hiring for an Accommodation Support Officer to join our team and make a meaningful impact every day. Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy to support individuals from diverse backgrounds? If so, we’d love to hear from you. This is a rewarding opportunity to play a vital role in helping individuals rebuild their lives and move towards greater stability and independence.

In this role, you will manage a caseload of adult males in custody, working closely with probation practitioners and key stakeholders. You will carry out initial assessments to understand individual circumstances and develop tailored accommodation plans through structured interventions. You'll support participants in navigating housing challenges, ensure they are kept informed of decisions affecting them, and promote their understanding of rights, responsibilities, and available support.

We welcome applicants from a wide range of professional backgrounds, including social services, mental health, education, criminal justice, and recent graduates seeking relevant experience. What matters most is your people-focused approach and ability to build trust and rapport with individuals from diverse backgrounds. You don’t need to meet every requirement to apply. We’re looking for someone who is engaging, empathetic, adaptable, and resilient, and who is comfortable working in a dynamic environment.

In return, we will provide full training and ongoing support to help you succeed and grow in the role. In return for your dedication, knowledge, and commitment, we're offering a competitive salary starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Location: HMP Liverpool
Hours: Full time, 37 hours per week (Mon‑Fri)
Contract: Permanent

Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns

Skills and Experience

• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Good organisation skills and ability to meet deadlines

Seetec is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives.

Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of “Ex‑Offenders” can be found on our website under “About us”. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.