At a Glance
- Tasks: Support and guide individuals to overcome employment barriers and achieve their job goals.
- Company: Join Seetec, a leading provider of employability services with a community-focused culture.
- Benefits: Enjoy 25 days annual leave, healthcare cash plan, and opportunities for career progression.
- Other info: Dynamic role with a supportive team and a focus on personal development.
- Why this job: Make a real difference in people's lives while developing your skills and experience.
- Qualifications: Customer service skills and a passion for helping others succeed.
The predicted salary is between 26500 - 29545 £ per year.
Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future?
Are you looking for an opportunity to make a difference to people's lives?
If so, then this might be the position for you.
We're currently recruiting for an Employment Adviser to join our amazing team.
You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.
You'llmanage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser.
You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision.
However, we aren't always looking for someone who ticks every single box we're looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.
This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Pay Review
- Refer a Friend Scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
There's also the opportunity to progress your career within the Seetec Group.
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners.
People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-owned.
What our people say.
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Key Responsibilities
- Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
- Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
- Deliver a positive experience to new customers, ensuring they engage with you and the programme.
- Achieve the Customer Service Standards required on the programme
- Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer's personal circumstances, ambitions and goals.
- Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment.
- Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
- Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
- Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies.
- Ensure all relevant evidence requirements are met to verify job starts.
- Fully understand the local labour market, to source suitable job opportunities.
- Undertake direct marketing to employers using digital media e. g., email, Linked In, Facebook, Twitter etc.
- Market specific customers to employers.
- Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments.
- Develop relationships with key stakeholders to maximise job opportunities, i. e., federation of small businesses, chamber of commerce, JCP partnership managers
- Maintain hard copy and system-held customer records to the required compliance and quality standards.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
Knowledge to be applied where appropriate during caseload management.
- Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
- Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues
- Ensures best practice is identified, adhered to and championed
- Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays
- Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
- To handle personal data in accordance with the organisation's data protection policy.
- Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
- Adhere to the company's policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
- To undertake any other duties, as required, appropriate to the post
Skills and Experience
Essential
- A good working knowledge of the local labour market in the specified geographical locations
- Basic knowledge of self-employment
- Fully IT literate in using a range of Microsoft Office programmes
- Experience of working in a target driven environment
- Experience of delivering services to meet contractual and quality standards
Desirable
- Knowledge of the employability industry
- Knowledge of the recruitment industry
- Experience of working with people in the provision of information, advice & guidance'
- Full driving licence
- Additional Information
SEETEC is one of the UK's leading providers of employability and health services, supporting thousands of people to move into employment each year.
Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work.
We create and source jobs and opportunities, and by focusing on people's strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for.
Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check.
Seetec support the recruitment of ex- offenders and will not discriminate in any way.
Our full policy statement of Ex-Offenders can be found on our website under About us
Seetec an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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Restart - Employment Adviser - (Uxbridge) employer: Seetec Business Technology Centre
Seetec Business Technology Centre is an excellent employer that prioritises the growth and development of its employees, offering a supportive work culture where trainers can thrive. With competitive salaries and opportunities for professional advancement, this role not only allows you to make a meaningful impact on individuals' lives but also fosters a collaborative environment in a dynamic location. Join us to be part of a team dedicated to empowering others while enhancing your own skills and career prospects.
Contact Details:
Seetec Business Technology Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restart - Employment Adviser - (Uxbridge)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Seetec Business Technology Centre.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Seetec Business Technology Centre!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Seetec Business Technology Centre, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Seetec Business Technology Centre or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Restart - Employment Adviser - (Uxbridge)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Seetec Business Technology Centre:Before hitting send, make sure to tailor your application specifically to Seetec Business Technology Centre! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Seetec Business Technology Centre
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
