Restart - Employment Adviser -(Swindon)

We are currently recruiting an Employment Adviser to join our dedicated and supportive team. In this role, you will provide tailored advice and guidance to help participants overcome barriers to employment and achieve realistic, sustainable career goals. You will manage a caseload of participants, supporting them throughout their journey into employment. Acting as a coach, mentor, and trusted point of contact, you will build strong and positive relationships while motivating, challenging, and encouraging individuals to secure lasting employment.

The ideal candidate will demonstrate excellent customer service skills, be target driven, and have a motivational approach to supporting others. You will show a high level of initiative and self‑motivation, with the ability to identify solutions to challenges and work effectively under pressure with minimal day‑to‑day supervision. While experience is valued, we are not solely focused on candidates who meet every requirement. What matters most is a commitment to delivering first‑class customer service and supporting our overarching mission to empower lives and improve communities.

In return for your dedication, knowledge, and commitment, we offer a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) and the following benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee, 5% Employer
• Healthcare Cash Plan, including 3× salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle‑to‑work scheme and additional voluntary benefits

There's also the opportunity to progress your career within the SeetecGroup.

Key Responsibilities

• Progressively manage a caseload of referred customers using a variety of appropriate strategies.
• Achieve the Customer Service Standards required on the programme.
• Facilitate a range of assessments with each individual, using a suite of tools.
• Where required, provide appropriate advice and guidance on the basics of self‑employment.
• Provide tailored support in all aspects of job‑search and interview preparation.
• Undertake direct marketing to employers using digital media such as email, LinkedIn, Facebook, Twitter etc.
• Build knowledge in areas such as specific disabilities, housing, benefits, etc.
• Be prepared to work flexibly to meet the needs of the role, including any necessary travel.
• Be accountable for own professional development and undertake necessary training as identified in the Performance Review process.
• Adhere to the company's policies and procedures, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• Undertake any other duties as required, appropriate to the post.

Skills and Experience

Essential

• Fully IT literate, with the ability to use a range of Microsoft Office programmes.
• Proven ability to work effectively in a target driven environment.
• A strong track record of delivering services in line with contractual and quality standards.

Desirable

• An understanding of the employability and recruitment industries.
• Experience of working with people in the provision of information, advice & guidance.
• A full driving licence, or the ability to travel effectively using public transport.

Seetec is one of the UK's leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people's strengths, we raise aspirations and help them overcome barriers to work and develop the skills that employers are looking for.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Depending on the role, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of Ex‑Offenders can be found on our website under About us. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Location: Office‑based role, working in Swindon. Hours: 37 hours a week – Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm. Closing Date: 29 April 2026.