At a Glance
- Tasks: Support participants in job searches and organise engaging job-club activities.
- Company: Join SEETEC, a leading provider of employability services with a strong community focus.
- Benefits: Enjoy a competitive salary, 25 days leave, healthcare plan, and more perks.
- Other info: Dynamic office environment in Swindon with opportunities for personal growth.
- Why this job: Make a real difference by helping others find and sustain employment.
- Qualifications: GCSEs in English and Maths, IT skills, and experience in target-driven environments.
The predicted salary is between 25877 - 25877 £ per year.
We are looking for an Assistant Employment Adviser to support participants in finding and sustaining employment. Working alongside Employment Advisers, you will provide direct support by guiding job searches, identifying development opportunities, and organising job‑club activities. We welcome individuals from diverse backgrounds and offer on‑the‑job training. We value an engaging personality, empathy, and the ability to create a warm, welcoming experience for participants returning to work. In return, you will have a competitive salary and a range of benefits.
Salary and Benefits
- Salary: £25,877.80 p.a
- 25 days annual leave + Bank Holidays + Birthday Day off (with option to buy additional days)
- 2 Volunteer Days
- Pension – 5% employee / 5% employer
- Healthcare Cash Plan, including 3× salary life assurance
- Annual pay review
- Refer a Friend scheme
- Free access to BenefitHub – online portal with retail discounts, cycle‑to‑work scheme and additional voluntary benefits
Key Responsibilities
- Meet and exceed personal performance targets (KPIs) and customer service standards while ensuring quality and compliance.
- Make initial outbound welcome calls and handle any participant concerns.
- Conduct welcome/introduction meetings for individuals or small groups face‑to‑face or via phone/video call, gather identification evidence and complete DWP administration.
- Undertake initial assessments, identify potential barriers, update records and book follow‑up meetings with Employment Advisers.
- Organise and conduct job search or job‑club activity on a 1‑to‑1 or group basis: prepare CVs, support applications, promote relevant opportunities, and reverse‑market participants to employers.
- Provide telephone and online support to a caseload of in‑work participants.
- Provide regular reviews and ad‑hoc support to enable participants to maintain employment, ensuring quality workplace support.
- Work with Employment Advisers to ensure in‑work plans are in place and review SMART development targets.
- Develop an understanding of specialist signposting services and build knowledge in areas such as disabilities, housing, and benefits.
- Source suitable job opportunities in the local labour market and support employer engagement events and bulk vacancy campaigns.
- Undertake direct marketing to employers using email, LinkedIn, Facebook, and Twitter.
- Provide pre‑employment support (travel planning, work wear, etc.) and maintain ongoing support after placement.
- Support exit reporting as participants leave the programme.
- Proactively participate in continuous improvement activities to enhance customer service.
Skills and Experience
Essential
- Good knowledge of the local labour market in the specified geographical location.
- GCSE or equivalent in English and Maths at Grade C or above.
- Fully IT literate in Microsoft Office 365, Teams, Skype for Business and other digital technologies.
- Experience working in a target‑driven environment.
- Experience delivering services to meet contractual and quality standards.
Desirable
- Knowledge of the employability industry.
- Experience working with people in the provision of information, advice & guidance.
- Full driving licence to enable deployment across a specified region.
Location and Hours
Office‑based role in Swindon. 37 hours a week – Monday to Thursday 8:30 am to 5:00 pm, Friday 8:30 am to 4:30 pm.
Additional Information
SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. We are committed to empowering people, safeguarding vulnerable groups, and promoting modern British values. Dependent on the role you may be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and does not discriminate in any way. Our full policy statement on ex‑offenders can be found on our website. Seetec is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, marital status, or pregnancy and maternity. Seetec Group is an employee‑owned organisation that prides itself on a strong sense of community across the UK and Ireland.
Restart - Assistant Employment Adviser in Swindon employer: Seetec Business Technology Centre
SEETEC is an exceptional employer, offering a supportive and inclusive work environment in Swindon where you can make a meaningful impact on people's lives. With a competitive salary, generous benefits including 25 days annual leave, and opportunities for professional growth through on-the-job training, SEETEC fosters a culture of empathy and community engagement, making it an ideal place for those passionate about helping others succeed in their employment journey.
Contact Details:
Seetec Business Technology Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restart - Assistant Employment Adviser in Swindon
✨Tip Number 1
Get to know the local labour market like the back of your hand! Research companies in your area that align with your skills and interests. This way, when you chat with potential employers, you can show off your knowledge and make a great impression.
✨Tip Number 2
Networking is key! Attend job fairs, workshops, or community events where you can meet people in your industry. Don’t be shy—introduce yourself and share what you’re looking for. You never know who might have a lead on your next opportunity!
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions and how you can highlight your experience in supporting participants. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Restart - Assistant Employment Adviser in Swindon
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your engaging personality shine through. Use a friendly tone and share experiences that highlight your empathy and ability to create a warm atmosphere for participants.
Tailor Your CV:Make sure your CV is tailored to the Assistant Employment Adviser role. Highlight relevant experience, especially in supporting job searches or working with diverse groups. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Seetec Business Technology Centre
✨Know the Local Labour Market
Before your interview, brush up on your knowledge of the local labour market. Understand the key industries and employers in Swindon, as well as any recent trends or changes. This will show your potential employer that you're proactive and genuinely interested in helping participants find suitable job opportunities.
✨Showcase Your Empathy
As an Assistant Employment Adviser, empathy is crucial. Prepare examples from your past experiences where you've successfully supported individuals in challenging situations. Highlight how you created a warm and welcoming environment, as this will resonate with the values of the company.
✨Demonstrate IT Proficiency
Since the role requires being fully IT literate, make sure to mention your experience with Microsoft Office 365, Teams, and other digital tools during the interview. You could even prepare to discuss how you've used these tools to enhance communication or streamline processes in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to meet KPIs. Think of specific situations where you've had to overcome barriers or support someone in achieving their goals. Practising these responses will help you feel more confident and articulate during the interview.
