Senior Accommodation Support Officer - (Lancashire)

Job Role

We're looking for a Senior Accommodation Support Officer to lead and inspire our team while making a real impact. Join us as we help people in the criminal justice system find stable housing and build brighter futures. As a Senior Accommodation Support Officer, you'll guide and develop a team of dedicated officers in both custodial and community settings. You'll provide supervision, appraisals and coaching to help your team thrive, while managing a small caseload of complex cases. Your expertise in housing law and policy will make you the go‑to specialist, offering practical advice to colleagues, partners and participants. Working closely with the Accommodation Team Support Manager, you'll drive quality and consistency across the service, leading audits, reviewing cases and ensuring we meet all standards and KPIs. You'll build strong relationships with referral agencies, third‑party providers and key stakeholders. You'll also champion professional development, observe practice, deliver coaching and inspire excellence every day. If you're a confident leader passionate about housing and justice, we'd love to hear from you.

Benefits

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £26,150 - £32,668 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Key Responsibilities

• Assist the Accommodation Team Manager in continuous improvement to practice and the delivery of a high‑quality service
• Provide specialist housing advice and guidance to participants and employees
• Provide workshops to all members of the team to develop their standards of practice
• Build and maintain effective working relationships with all stakeholders
• Manage a small number of complex cases

Skills and Experience

• Experience and knowledge of housing legislation and options
• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Experience or knowledge of the work of the Criminal Justice System
• Good organisational skills and ability to meet deadlines

Additional Information

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Location

Lancashire

Hours

Full time, 37 hours per week (Mon‑Fri)

Contract

Permanent

Closing Date

25 June 2026