Volunteer Mentor: Guide Path to Positive Change in Liverpool

Job Role

Join us as a Volunteer Mentor within our Communities and Education Division. Our Resettlement Support Volunteers play a key role by supporting staff to deliver positive impact through projects that address a range of needs of the participants we work with (predominantly men over the age of 18 years). Our Volunteers help minimise a person's risk of reoffending and support them on their journey of creating healthier relationships by assisting them to access vital services and engage with their local community, equipping them with the skills they need to succeed and create an overall positive lifestyle change.

Volunteers act as positive role models who inspire, empower and guide participants to achieve actions agreed on the initial action plan. They offer personalised support to help improve participants' lives, equipping those they are supporting with the skills they need to succeed and to prevent individuals from becoming trapped in a cycle of criminality.

This is a rewarding role, with many positive outcomes for the participants you will be matched with. In return for your volunteering efforts we offer extensive training, paid expenses, and a high level of support and supervision from a Volunteer Coordinator.

We need your excellent communication skills and empathetic ability to create and maintain effective relationships with our participants. We need you to be a positive role model and inspire, empower and guide our participants to achieve their full potential.

In return for your dedication, knowledge, and commitment, we offer an amazing training programme to prepare you for the role. This comprises both online and classroom training on the following subjects:

• Safeguarding vulnerable adults
• Safeguarding children
• Mental health awareness
• Substance misuse
• Plus more

Location: South West

Key Responsibilities

As part of a Volunteer Mentor role, your key responsibilities will be to:

• Spend time with the participant assisting in agreed activities.
• Providing practical and emotional support.
• Encourage engagement with appointments.
• Support filling in forms.
• Helping participants access resources to enable them to achieve their goals.
• Assist with public protection by reporting any issues related to the participant behaviour.
• Engage in regular supervision sessions with the volunteer coordinator.
• Complete feedback notes after each support session within 48 hours. Safeguarding to be reported immediately.
• Actively promote Seetec's values within the work conducted with participants.
• Lone working – use the lone working system to adhere to safety procedures.
• Volunteer in a non-discriminatory manner and promote diversity & equality. Maintain professional boundaries.
• Attend team meetings and participate in ongoing training activities.
• Encourage participants compliance with probation appointments and licence conditions.

Skills and Experience

• Ability to listen effectively and communicate with others.
• Ability to keep commitments and/or appointments.
• Ability to use own initiative to identify and access relevant resources.
• Share information appropriately within boundaries of confidentiality.
• Capacity to understand and volunteer within necessary guidance to ensure both yourself and the participant understand your professional relationship.
• Ability to demonstrate positive behaviour, providing a good role model to participants through pro‑social modelling.
• Be non‑judgmental, open‑minded and self‑aware.
• Knowledge of basic IT skills.
• Ability to encourage and allow people to make their own choices and decisions.

To apply please follow the link: Volunteer

Additional Information

Communities and Education Division has achieved the Investing in Volunteers UK Quality Award (IiV) the UK's quality standard for excellence in volunteer management as the justice and social care division of the Seetec Group. The prestigious accolade recognises the management, support and professionalism of the systems and structures that assist volunteers across a particular organisation.

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of Ex‑Offenders can be found on our website under About us.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.