Expression of Interest Adviser (Hampshire)

Are you passionate about helping people overcome barriers to employment? Do you thrive in a frontline role where empathy, organisation, and community engagement are key? We’re looking for a proactive and compassionate Expression of Interest Adviser to join our Connect to Work programme. This vital role is the first point of contact for individuals seeking support, ensuring a smooth and effective journey into employment services.

You’ll manage incoming referrals, conduct initial eligibility and needs assessments, and provide clear, compassionate communication to potential participants, while ensuring timely handovers to Employment Specialists. The role also involves building and maintaining effective referral pathways with community organisations, health services, and statutory partners; representing the programme at outreach events; maintaining accurate records in line with GDPR and safeguarding standards; and supporting internal reporting processes to identify opportunities for continuous improvement.

We’re seeking a candidate with experience supporting individuals with complex needs, particularly those with learning disabilities, who also brings strong knowledge of the local labour market, a proven track record of meeting performance targets, and a genuine commitment to inclusion, recovery, and employment as a health intervention.

In return for your dedication, knowledge, and commitment, we offer a competitive salary and a range of benefits described below.

Location: Hampshire – exact location to be confirmed.

Hours: 18.5 hours a week.

Closing Date: 13 November 2025.

Key Responsibilities

• Receive and respond to expressions of interest from individuals and referral partners.
• Conduct initial eligibility checks and triage assessments, ensuring alignment with programme criteria.
• Provide clear, compassionate communication to potential participants, supporting informed decision-making.
• Ensure accurate and timely handover of eligible referrals to Employment Specialists.
• Collaborate with the Partnership Manager to identify and engage new referral sources.
• Support the development and maintenance of referral pathways with community organisations, health services, and statutory partners.
• Represent the programme at outreach events, job fairs, and community forums to raise awareness and build trust.
• Maintain accurate records of referral activity, triage outcomes, and partner engagement using programme systems.
• Ensure all data handling complies with GDPR, safeguarding, and IPS fidelity standards.
• Contribute to internal reporting and performance monitoring, identifying trends and opportunities for improvement.
• Actively promote Connect to Work through targeted outreach and engagement activities.
• Champion the programme's values, including inclusion, recovery, and employment as a health intervention.
• Act as an employee-owner, considering the best interests of the company, shareholders and colleagues.
• Adhere to best practice and be prepared to work flexibly to meet role needs, including travel and overnight stays.
• Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
• Handle personal data in accordance with the organisation's data protection policy.
• Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
• Adhere to the company’s policies and procedures, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• Undertake any other duties, as required, appropriate to the post.

Skills and Experience

Essential

• A good working knowledge of the local labour market in the specified geographical locations.
• Experience of working with people with multiple and complex needs, particularly those with learning disabilities.
• Fully IT literate in Microsoft Office products (365) and modern digital technologies (e.g., Microsoft Teams).
• Experience of working in a target-driven environment.
• Experience of delivering services to meet contractual and quality standards.

Desirable

• Knowledge of the employability industry and/or the recruitment industry.
• Understanding of Supported Employment opportunities and related frameworks (IPS/SEQF).
• Experience of working with people in advice and guidance environments.
• Full driving license to enable deployment across a specified geographical area (region), when required.

Seetec is one of the UK's leading providers of employability and health services, supporting thousands of people to move into employment each year. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect all staff to share and uphold this commitment. Depending on the role, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex-offenders and will not discriminate. Our equal opportunities policy statement is available on our website under About Us. Seetec is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.