Employment Specialist - (Westminster) in City of Westminster

Job Role

Are you passionate about working with people and being part of their journey to find employment? If yes, then this could be the ideal role for you as we’re recruiting an Employment Specialist to join our amazing team! The role of the Employment Specialist is to achieve delivery targets by working with participants to identify employment opportunities and support them into sustainable employment. The participants you’ll work with will mainly require health support needs. You’ll deliver our approach providing person‑centred advice and guidance to clients, while building positive relationships with referral partners and relevant local employers to enable clients to move into suitable employment.

Our ideal candidate will have knowledge or experience of employer needs and employer engagement and experience of working in a target driven environment. We are, however, open to various backgrounds and experiences as we are able to provide superb on‑the‑job training. We’re not looking for someone who ticks every box – just so long as you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help our participants in their first steps back into employment.

All new colleagues will be offered to enrol on a Level 2 Employment Apprenticeship and have the prospect to move into other apprenticeship levels.

Key Responsibilities

• Meet, and strive to exceed personal performance targets, key performance indicators and all quality and compliance measures.
• Progressively manage a caseload of referred customers with a learning disability using a variety of appropriate strategies to help them overcome barriers to gaining employment.
• Utilise learning disability awareness and self‑development/knowledge to provide specialist support to the customer group.
• Undertake in‑depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression to employment.
• Achieve the customer service and quality standards required on the programme.
• Co‑produce personalised tailored action plans featuring SMART targeting to enable positive and timely progression.
• Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
• Use social prescribing to develop and improve customer circumstances (e.g. healthy eating classes, smoking cessation and social groups).
• Work with multiple agencies to develop holistic approaches to support customers. With customer consent undertake case conferences with external agencies to jointly optimise support packages.
• Fully understand the local labour market to source suitable job opportunities.
• Undertake direct marketing to employers using digital and electronic formats such as e‑mail, LinkedIn, Facebook, Twitter etc.
• Identify the specific recruitment needs of each employer and undertake tailored pre‑screens and group assessments.
• Co‑produce effective in‑work support plans with participants and employers, based on an assessment of need, providing practical support to ensure a smooth transition into work. When appropriate facilitate job carving opportunities.
• Be mindful of health and safety within the customer’s workplace and actively promote and report (if appropriate) to ensure a safe working environment for all customers.
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
• Maintain IT files and customer records to the required compliance and quality standards.
• Work from local hubs and community outreach locations (sometimes alongside other services such as housing, health and primary care centres) to increase service accessibility.

Skills and Experience

Essential

• Experience supporting people with complex needs (including learning disabilities).
• Confident using Microsoft 365 and digital tools such as Teams.
• Target‑driven with a results‑focused approach.
• Experience delivering services to quality and performance standards.

Desirable

• Understanding of SEQF standards.
• Level 3 Award in Employability Services Sector or equivalent.
• Insight into the employability and recruitment industries.
• Experience providing information, advice and guidance.
• Full driving licence to support travel across the region when required.

Benefits

• £33,000 to £40,700 per annum (dependent on experience)
• 25 days annual leave + bank holidays + birthday day off (with the opportunity to buy additional days)
• 2 volunteer days
• Company pension scheme – 5% employee, 5% employer
• Health insurance allowance
• Employer‑paid healthcare cash plan, incl. 3 × salary life assurance
• Annual pay review
• Enhanced maternity / adoption and paternity pay arrangements
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, life assurance, cycle‑to‑work scheme, tax saver commuter tickets
• Refer a friend scheme

Location and Hours

Westminster – 37 hours a week. Monday‑Thursday 8:30 am to 5 pm; Friday 8:30 am to 4:30 pm.

Additional Information

Seetec is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. We’re committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

We are an equal‑opportunity employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity. We do not discriminate against ex‑offenders and will not discriminate in any way. Our full policy statement of ex‑offenders can be found on our website under “About us”.